(USA) Store Manager - Division 1/Neighborhood Market

Position Summary Position Summary... What you’ll do... Upholds the Company’s Open Door Policy by meeting with Associates and listening to concerns, researching issues, reviewing Company policies and procedures and providing resolutions for Associates, including proactively seeking out Associate comments and concerns by meeting with Associates in their work areas. Initiates, directs and participates in community outreach programs, encourages and supports Associates and managers in serving as good members of the community, establishing and maintaining relationships with key individuals or groups in the community as the representative for the Company presenting the Company’s perspective to various external organizations following the Company’s media guidelines and championing Company sponsored programs, events and sustainability efforts to Associates, Customers and the local community in order to emphasize the Facility as part of the community. Drives the financial performance of the Facility by ensuring that sales and profit goals are achieved, including leading the management team in controlling expenses, ensuring they are indexed to sales, developing and implementing plans to correct any deficiencies in financial performance, overseeing the creation of budgets and participating in analyzing economic trends and community needs for budget forecasting. Models enforces and provides direction and guidance to hourly Associates and managers on proper Customer service approaches and techniques to ensure Customer needs, complaints and issues are successfully resolved within Company guidelines and standards. Directs the management team in facility operations and communicates with both management and hourly associates about facility operations, merchandising and company direction. Drives sales in the Facility by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing ins and stock and inventory levels budgeting and forecasting sales and assessing economic trends and community needs. Ensures the success of the Academy training environment and store standards by meeting the store requirements as defined in the Academy Store standards and standard operating procedures, creating an engaging and high-performance culture, integrating and including Academy associates in leadership and store meetings and activities that support associate engagement in the overall facility, advising Academy staff on training curriculum content, engaging the trainees during their store assignment, being available to trainees, providing job shadowing opportunities, acting as a culture champion, engaging the customers within the Academy training format and maintaining a high level of customer service within the facility serving as a visible operations champion in the Academy program. Responsibilities Develop and execute multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, removing barriers and obstacles that impact performance, providing resources, identifying performance standards, measuring progress and adjusting performance accordingly, developing contingency plans and demonstrating adaptability and supporting continuous learning. Provide supervision and development opportunities for associates by selecting and training, mentoring, assigning duties, building a team‑based work environment, establishing performance expectations and conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement and promoting a belonging mindset in the workplace. Promote and support company policies, procedures, mission, values and standards of ethics and integrity by training and providing direction to others in their use and application, ensuring compliance with them, and utilizing and supporting the Open Door Policy. Ensure business needs are being met by evaluating the ongoing effectiveness of current plans, programs and initiatives, consulting with business partners, managers, coworkers or other key stakeholders, soliciting and evaluating and applying suggestions for improving efficiency and cost effectiveness, and participating in and supporting community outreach events. Build high‑performing teams that embrace differences in people, cultures, ideas and experiences, create a workplace where associates feel seen, supported and connected through a culture of belonging, and create opportunities for all associates to thrive and perform. Act with integrity by maintaining and promoting the highest standards of integrity, ethics and compliance, modeling Walmart values, fostering a culture that holds oneself and others accountable, and supporting Walmart’s goal of becoming a regenerative company by reducing waste and participating in local giving. Serve our customers and members by delivering results while putting the customer first, considering and adapting to how, where and when customers shop, applying the EDLP and EDLC business models to all plans, making decisions based on data, insights and analysis, balancing short and long‑term priorities and considering all stakeholders when making plans. Strive for excellence by displaying curiosity, a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting and encouraging the use of new technologies and skills and supporting others through change. Minimum Qualifications 4 years general management experience, including financial accountability. 4 years’ experience supervising 50 or more exempt and non‑exempt associates/employees, including performance management, mentoring, hiring and firing. For facilities that sell firearms, acknowledgement that the position requires successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training. For facilities that sell only ammunition and have state‑specific requirements, acknowledgement that the position may require a current state‑issued Certificate of Eligibility. Effective January 26, 2019 – associates will be required to successfully complete all job‑required trainings and assessments, including Academy trainings, Open Door trainings, etc. Preferred Qualifications Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Experience running a fresh or dry grocery area. Benefits Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes, with the amount depending on job classification and length of employment. PTO meets or exceeds the requirements of paid sick leave laws, where applicable. Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates, covering high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Salary The annual salary range for this position is $95,000.00 – $145,000.00. Additional compensation includes annual or quarterly performance bonuses. Certain positions may also include Regional Pay Zone (RPZ) based on location, and a complex structure based on external factors that create challenges, plus a state pay differential to meet legislative requirements where applicable. Location 1760 Columbia Pike, Delaware, OH 43015-2726, United States of America Company Policies Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. #J-18808-Ljbffr Walmart Canada