Sales & Marketing Operations Coordinator - Foodservice

Sales & Marketing Operations Coordinator - Foodservice

About Us:

Cocojune is a leading plant-based yogurt brand based in NY. We launched in 2019 and today we’re the largest independent brand in our industry and our products are found in thousands of stores nationwide. 

We are a young and dynamic team who are passionate about delicious yogurt. We believe that food is an amazing medium for inspiring joy, connection, and environmental change. 

Our sustainability journey started with our commitment to organic farming and continued with our upgraded paper-based cups and our net-zero plastic footprint. We continuously work to raise the bar within sustainability, health and tasty nourishment. 

We are very proud to have our own manufacturing plant in Greene, NY which runs mostly on hydropower and is entirely fossil fuel-free, allowing us to lower our manufacturing footprint and reduce waste. 

About Cocojune Foodservice:

With a presence in more than 12,000 retail doors nationwide, Cocojune is bringing the leading plant-based yogurt to foodservice operators across both commercial and non-commercial channels.

Our Foodservice business is rapidly expanding, bringing Cocojune’s organic, dairy-free products to a diverse range of environments, including corporate offices, schools and universities, hotels, airports, hospitals, restaurants, and more.

Through strategic partnerships with distributors and foodservice operators, we are making delicious, sustainable, plant-based nourishment more accessible wherever people eat, work, learn, and travel.

Job Description Summary:

Our Sales & Marketing Operations Coordinator - Foodservice is responsible for Sales and M arketing operational supp ort, event management, NYC field work, and reporting within the foodservice sales channel.

This role reports into the Head of Foodservice & Alternative Channels and works with the broader cross functional teams to support the rapid growth of our foodservice business.

Location: The Cocojune corporate office, NYC

Areas of Responsibility:

Office Management

• Assist with office-related tasks as it pertains to foodservice needs
• Coordinate ad hoc shipments in support of events, merchandise fulfillment, and other Foodservice channel initiatives
• Support New York based event coordination as needed

Sales Support

• Manage shipment dashboards, incoming distributor data, and general reporting
• Complete new item and customer setups, and own all foodservice paperwork
• Review Customer Inventory weekly, and provide visibility to Sales and Ops management
• Fulfill all sample requests from JotForm and the inbox via DOT, and keep DOT stocked with corrugate and product
• Maintain the foodservice CRM (Folk) and clean up manual customer information
• chedule and prep market visits for foodservice team
• Manage show follow-ups, cold outreach, and other prospecting communication
• Manage Tradeshow calendar for Foodservice shows
• Build monthly Internal reporting slides from dashboards and CRM data

Marketing Support

Customer Marketing

• Launch and manage DOT and Baldor marketing campaigns
• Create and update physical and digital POS materials
• Manage all SWAG development, orders, and distribution
• Get samples, coupons, swag, and brand kits to distributors, interns, brand ambassadors, and the field team
• Plan and run customer demos and sampling events

Foodservice Email Marketing

• Monitor and review the foodservice inbox daily, organizing incoming inquiries into structured folders by type and priority.
• Identify high-potential partnership opportunities to the Head of Foodservice
• Manage initial communication with 3 rd parties to develop viable leads for review by head of foodservice
• Plan and send email campaigns to 5,000+ Mailchimp contacts

Printed Materials

• Manage print orders for marketing collateral, including proofing, vendor coordination, and budget tracking.
• Coordinate delivery and/or pickup logistics to ensure materials arrive where and when needed.

Social Media

• Work with foodservice customers to identify partners to collaborate with on Instagram 
• Work with marketing manager to develop, film and post recipe content

Events

• Review and vet inbound event and trade show requests to determine fit, resource requirements, and strategic value
• Manage initial communication with 3 rd parties to determine pricing and details for review by head of foodservice
• Manage logistics and execution for events and tradeshows (approximately 5 smaller marketing events per month, 10 larger Tradeshows annually).
• Coordinate product delivery to event locations, ensuring accurate quantities arrive on schedule.
• Coordinate delivery of marketing and collateral materials (signage, samples, promotional items) for each event.
• Collect and maintain an organized archive of post-event photography for use in recaps, social content, and reporting.

Preferred Qualifications and Experience: 

• Proficiency in Microsoft Excel
• Familiarity with AI tools
• Project management or event management experience preferred
• Experience in Food & Beverage CPG preferred but not required 

Preferred Personal Skills: 

• High level of initiative, able to solve problems and drive projects forward independently.
• Creative thinker 
• Excellent verbal and written communication
• Confident approach and a desire to grow and learn 
• Detailed approach to data entry, task management, and follow up

Benefits & Compensation: 

• Competitive salary
• Access to healthcare 
• Access to ICON retirement plan
• 4 weeks PTO 
• Free Yogurt 
• On-site Gym