Medical Front Office - Patient Service Specialist

Medical Front Office - Patient Service Specialist Position: Patient Service Specialist Location: Fairfax, VA Type of Employment: Full time Schedule: Weekdays - Monday/Wednesday (9:30pm to 7pm), Tuesday/Thursday (7am to 3:30pm) and Friday (7am to 1pm) Compensation: $18-$20/hour - (Pending experience) When patients enter our outpatient physical therapy center in Fairfax, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room. Why Join Us Start Strong: Our mentorship and orientation programs ensure a successful transition Recharge & Refresh: Generous PTO to maintain a healthy work-life balance Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Minimum Qualifications High School Diploma/GED required Preferred Qualifications 1 Year of Medical Office Experience Bilingual #J-18808-Ljbffr