Sales Development Representative (SDR) - Remote

Job Description

Job Description

Extrity Services is seeking a motivated, professional, and results-driven Sales Development Representative (SDR) to help expand our client base across security staffing, security consulting, training services, SOP development, and event security solutions.

This is an excellent opportunity for a sales professional who enjoys prospecting, building relationships, and creating new business opportunities in a growing service-based organization.

Location

• Remote (U.S. based)
• Preference for candidates located in Tennessee or Philadelphia , but all qualified candidates are encouraged to apply

Compensation & Benefits

• $21/hour + commission OR $60,000 annual salary + commission
• Commission-only structure also available for experienced sales professionals
• Uncapped commission potential
• Medical and dental benefits
• Potential 401(k) offering in development

Schedule

• Full-time, 8-hour shifts:
• • 7:00 AM – 3:00 PM or
  • 9:00 AM – 5:00 PM
• Must be responsive to client and prospect communications outside scheduled hours when necessary

About the Role

The SDR will be responsible for generating qualified sales opportunities through targeted prospecting, outbound calls, personalized email outreach, lead qualification, and CRM management.

This is not a high-volume cold-calling position focused solely on activity metrics. We are looking for someone who can become a knowledgeable first point of contact, understand client challenges, identify security-related needs, and help move prospects toward discovery meetings and proposal opportunities.

Key Responsibilities

• Research target companies and identify key decision-makers
• Conduct outbound prospecting through calls, emails, and LinkedIn outreach
• Qualify prospective clients and uncover business needs
• Schedule meetings for leadership and sales teams
• Maintain accurate CRM records and pipeline updates
• Execute timely and consistent follow-up activities
• Track all prospect interactions and sales activities
• Represent the company's brand professionally in all client communications

Required Qualifications

• Excellent verbal and written English communication skills
• Strong phone presence and confidence making outbound calls
• Experience in B2B sales development, lead generation, appointment setting, or outbound sales
• Ability to build rapport and engage decision-makers
• Strong organizational and follow-up skills
• High attention to detail
• Experience using CRM systems (HubSpot preferred)
• Ability to follow proven sales processes while maintaining a natural and professional communication style
• Comfortable learning and presenting complex service offerings

Preferred Qualifications

• Experience selling or prospecting for security services
• Background in staffing, hospitality, healthcare, education, facilities management, or property management industries
• Experience working with U.S.-based companies
• Experience supporting service-based B2B organizations
• Familiarity with:
• • HubSpot
  • Salesforce
  • Apollo
  • Seamless AI
  • LinkedIn Sales Navigator

Services You'll Represent

• Security Staffing (armed and unarmed professionals)
• Hospitality-Based Security Services
• De-Escalation Training
• Management & Leadership Training
• Security Consulting
• SOP & Post Order Development
• Event Security Services

Ideal Candidate

We are looking for someone who is:

• Persistent without being pushy
• Professional and polished
• Curious and consultative in their sales approach
• Organized and process-driven
• Comfortable handling rejection
• Coachable and eager to learn
• Detail-oriented with strong CRM discipline
• Confident speaking with executives, property managers, school leaders, healthcare administrators, and hospitality operators

Performance Expectations

Following onboarding, the SDR will typically be expected to:

• Make 25–40 outbound calls per day
• Send 10–20 personalized emails per day
• Research or verify 10–20 new contacts daily
• Maintain 100% CRM documentation
• Escalate hot opportunities immediately
• Ensure all qualified prospects have a defined follow-up plan

Why Join Us?

This role offers the opportunity to directly impact business growth while representing essential security, training, and consulting services. If you are a driven sales professional who enjoys opening doors, creating opportunities, and building meaningful client relationships, we'd love to hear from you.