Landscape Maintenance Sales Representative

ESSENTIAL FUNCTIONS

The examples of functions listed in this job description are representative, but not necessarily exhaustive, of any one position in this job classification. Management may assign other functions not listed herein at its sole discretion.

· Develops plans and strategies for developing business leads and achieving the company’s landscape maintenance sales goals;

· Develops strong positive relationships with customer community based upon clear and frequent communication, mutual trust, and ability to meet the customer needs;

· Develops win-win opportunities for the customer and the company;

· Demonstrates frequent, effective, professional, and timely communication with customers;

· Creates a culture of success and ongoing business and goal achievement;

· Generates results-based marketing initiatives;

· Builds and sustains a consistent pipeline of leads to fuel continuous company success and growth;

· Responds to all inquiries and requests for bid in a timely manner;

· Develops, maintains, and adheres to departmental and organizational budgets, strategic plans, and forecasting models;

· Works with the goal of helping the company become known as an employer of choice

· Manages customer expectations and contributes to a high level of customer satisfaction;

· Provides detailed and accurate forecasting of leads;

· Compiles information and data related to customer and prospect interactions;

· Works closely with sales staff to make sure all contract administration is timely and accurate;

· Works closely with sales staff to establish successful support, channel, and partner programs;

· Assists in measuring properties and supporting the contract renewal process;

· Develops proposals and makes presentations in support of sales efforts;

· Develops new business contacts;

· Tracks all proposals, contacts, and leads;

· Supports the sales pipeline;

· Utilizes computer skills, information technology, and MS Office applications effectively; and

· Provides excellent service (e.g., accurate, complete, and timely) to clients, work-site partners, and company staff in a courteous and efficient manner.

COMPETENCIES

· Sales: Maintains and cultivates current client base; develops new business contacts; monitors and increases capture rate; develops and executes an annual sales plan that targets a diverse and profitable portfolio; tracks all proposals, contacts, and leads; conducts sales forecasting; achieves sales goals.

· Results Oriented: Maintains focus on outcomes; is proactive and goal oriented; concentrates on meeting objectives, delivering to the required time, cost, and quality; holds performance as more important than process; sets specific, measurable goals, and takes efficient action to accomplish success.

· Business Acumen: Demonstrates operational, conceptual, and financial proficiency with landscape industry topics; generates proposals that achieve gross profit goals; increases revenue, leverages resources, and ensures company success and growth.

· Administrative Efficiency: Demonstrates highly-efficient time management skills; adept at multi-tasking to accomplish goals; maintains files, documents, and paperwork in a well-organized, current, and easily retrievable manner; applies support systems to ensure efficiency.

· Negotiating: Works with others to achieve satisfactory conclusions; focuses on compromise rather than concession to settle a demand; uses reason rather than emotion to achieve desirable consequences; is diplomatic; preserves trust with all parties.

· Customer Service: Consistently exceeds customer expectations; keeps customers well-informed, listens to them attentively, and addresses their concerns; enacts a personal approach to customer service.

· Interpersonal Skills: Treats others with respect, collaboration, and support in such a way that work relationships are improved and morale is increased; is approachable; has effective communication skills.

EDUCATION/EXPERIENCE

An example of the preferred education, training, and/or experience that demonstrates possession of the knowledge, skills, and competencies for this position includes: at least one (1) year of customer service, professional sales, marketing, and business experience similar to that presented above.

ESSENTIAL PHYSICAL CHARACTERISTICS

The physical characteristics described here are representative of those that must be met by an employee to successfully perform the functions required by this job classification. Reasonable accommodation may be made to enable an individual with qualified disabilities to perform the functions of this job classification, on a case-by-case basis.

Frequent: sitting, time spent on the telephone, repetitive use of hands to operate computers, printers, and office equipment, standing, bending and stooping, twisting of waist side-to-side, turning and flexion of the neck, lifting and carrying objects weighing up to 50 pounds; stand, walk, or crouch on narrow and/or slippery surfaces; stoop, kneel, bend to pick up or move objects; walk for long distances and on sloped ground and uneven surfaces; normal manual dexterity and hand-eye coordination; corrected hearing and vision to normal range.

SPECIAL NOTES, LICENSES AND CERTIFICATIONS

Pre-employment: Incumbents must sign the Confidentiality, Non-disclosure, and Non-solicitation Agreement prior to their first day on the job.

License: A valid driver’s license, which must be maintained throughout employment in this job classification, is required at the time of appointment.

Language: English communication skills are required of this job classification.

Certifications: No certifications are required of this position.

Working Conditions: Work is conducted outdoors, exposed to varying temperatures, weather conditions, and noise levels; exposure to dust, pesticides, herbicides, grease, oils, dust, fumes, and electrical currents.

Background Investigation: Incumbents must have a reputation for honesty and trustworthiness. Misdemeanor and/or felony convictions may be disqualifying depending on type, number, severity, and recency. Prior to appointment, candidates may be subject to a background investigation and/or drug test.

Introductory Period: Incumbents appointed to this job classification serve an introductory period of three months.

KEY PERFORMANCE INDICATORS

The Key Performance Indicators for this position will be specified at the time of appointment.

COMPENSATION:

Annual Salary ranging from $45,000-$60,000 plus 3% commission on all closed sales monthly. Full Benefits offered, along with PTO package.