Leasing Consultant

Job Title: Leasing Consultant Salary: $22 to $23 per hour plus commission and 20% housing discount Schedule: Tuesday to Saturday Benefits Physical wellness: Medical, dental, vision, and mental health coverage options Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays, a community service day and your birthday Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program, and we’re just getting started Responsibilities Coordinate all activities related to apartment rentals, move‑ins, move‑outs, and lease renewals. Interact directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction. Focus on the needs of others by listening, understanding, showing empathy and respect. Ensure excellent customer service to prospective and current residents and promote a quality living experience. Generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move‑in paperwork. Ensure model apartments are in touring condition. Orient prospective and current residents to the property. Process renewal paperwork and provide documentation to current residents monthly. Maintain accurate and detailed records of traffic activity in the computer system. Follow up with all prospective residents via phone, mail or email. Convert phone traffic into scheduled appointments for property tours. Inspect apartments before resident move‑ins and coordinate move‑in/out needs and schedules with maintenance. Create and maintain confidential resident files and review move‑in paperwork with new residents. Complete weekly leasing reports accurately and timely. Ensure all open and close procedures are completed daily. Assist with ongoing resident relations throughout tenancy by responding promptly and accurately to requests. Shop competitive properties. Inspect buildings and grounds for safety and cleanliness and alert maintenance to repairs. Process work order requests for residents and ensure work is completed promptly. Provide clerical support such as answering phone calls, filing, and processing property invoices. Assist with planning and implementing resident activities to increase retention. Comply with all company policies, health and safety rules, local, state, and federal laws. Perform other duties as assigned. Education and Experience High school diploma required. Minimum one year of previous sales experience preferred. Minimum one year of previous residential leasing experience preferred. Skills and Requirements Excellent customer service and interpersonal skills. Prior experience in Yardi Voyager or similar system preferred. Basic knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel). Effective communication with all levels of management. Confidentiality sensitivity required. Ability to work independently and prioritize effectively in a fast‑paced environment. Ability to relay technical concerns with adequate detail quickly and accurately. Strong reading, writing, comprehension and communication in English. Ability to use general office equipment such as phone, fax, printer, copier, key‑track system. Strong organizational and time‑management skills. Ability to defuse situations involving angry or difficult people. Valid driver’s license, clean driving record and current auto insurance required. Compliance with all safety requirements. Required to complete Avenue5 Fair Housing, Diversity and Inclusion Training within first 30 days. #J-18808-Ljbffr Hirebridge