Receptionist

Receptionist

Seminole Shores Assisted Living Center

Pay

• $14.50 - $16.50 per hour

• Pay based on experience and credentials

Shifts Available

PT Every Other Weekend 10a-4p

Benefits

• Health dental and vision insurance available as outlined in the Employee Handbook

• Basic life and Accidental Death & Dismemberment Insurance provided at no cost to the employee

• Flexible Spending Account (FSA)

• No wage cap

• Opportunity for advancement

• Opportunity for picking up extra shifts

• Paid Time Off (PTO) based on hours worked and years of service

• Eligible for a potential 2% pay increase after 90 days based on performance

• Annual merit increases based on performance evaluations

• 401(k) retirement savings plan with company match (up to 50% of employee contribution up to 6%)

• Perfect attendance bonus

• Paid orientation and training

• Polo Shirt provided

• Manager on duty 7 days a week

• Fun staff calendar and employee engagement activities

• OnShift EngageBonus pay structure

• Low-cost meal plan--$2 per meal

• OnShift Walletaccess to funds prior to pay day

• Working Advantageemployee discount program

• Employee referral Bonusup to $1000 per referral

• Resident referral bonusup to $1000 per referral

• Additional benefits as outlined in the Employee Handbook

Position Purpose

The Receptionist serves as the first point of contact for residents families visitors and prospective residents. This position creates a welcoming environment while providing exceptional customer service administrative support and communication to ensure the smooth daily operation of the community.

Qualifications

• Minimum of 18 years of age

• Must be able to pass the state mandated criminal background screening

• Must be able to read write and carry out directions in English

• Strong interpersonal and customer service skills

• Proficiency with Microsoft Office email and standard office equipment

• Ability to multitask prioritize and maintain confidentiality

Essential Functions

• Customer Service & Communication
  • Welcome residents families visitors vendors and guests in a professional and friendly manner.

• • Answer screen and direct incoming telephone calls.

• • Take accurate messages and communicate information promptly to appropriate team members.

• • Respond to general inquiries regarding the community.

• • Provide informational materials and basic community information to prospective residents and families.

• • Monitor activity in the reception area and assist visitors as needed.

• Administrative Support

• • Sort and distribute incoming mail and deliveries.

• • Assemble and maintain admission packets orientation materials brochures and other printed resources.

• • Prepare name tags resident door cards and other administrative materials.

• • Maintain office supply inventory and communicate ordering needs.

• • Assist with data entry and other clerical duties as assigned.

• • Maintain copies of forms and organizational documents.

• • Maintains POLO shirt inventory distributes shirts as directed send (fax or scan) payroll deduction forms to ORBIS when shirts are purchased by staff. Orders shirts according to protocol set by Administrator or Community Relations Liaison.

• Sales & Community Support

• • Collect contact information from prospective residents and forward inquiries to the appropriate leadership team.

• • Conduct community tours when designated staff are unavailable.

• • Assist with special events by managing reservations guest lists invitations and event materials.

• • Prepare notices and community communications for posting and distribution.

Physical and Mental Requirements

• Ability to lift up to 20 pounds

• Ability to stand walk bend and assist residents as needed to fulfill job duties

About Seminole Shores Assisted Living Center

Our living center is a licensed Home for the Aged in Michigan dedicated to providing compassionate personalized care to our residents. Our team is carefully selected and trained to support each individuals physical and cognitive well-being with a strong focus on dignity respect and meaningful daily living.

We are proudly operated by Heritage Property Management a fourth-generation Michigan-based family business. Our team is passionate about creating a supportive environment not only for our residents but for one another where relationships matter and the work we do truly makes a difference.

#INDSS

Required Experience:

Junior IC