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VP of Collections & Customer Service Leadership

Berkshire Bank

Berkshire Bank in New York City seeks a Vice President, Collections & Customer Service to lead the Collections and Customer Service departments, oversee delinquency management, performance metrics, and reporting, and partner with the COO to drive improvements. This exempt, senior role demands 5+ years of leadership and 7–10 years in collections or financial services, with strong analytics, CRM/CC tech experience, and a track record of delivering results. #J-18808-Ljbffr Berkshire Bank

Vacancy posted 4 days ago
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