Front Desk Receptionist - Dermatology

Job Description

Job Description

DERMATOLOGY EXPERIENCE ONLY

Hudson Dermatology & Laser Surgery was found by Dr. Dhaval Bhanusali, one of a kind world known Dermatologist who developed numerous formulations for leading brands in the industry like Rhode (with Hailey Bieber), 86 Elm (with Martha Stewart) and more. His intention and passion lies in helping patients, young physicians promoting innovation and tech in dermatology field. Over the past 5 years HDLS became a leading cosmetic dermatology practice in Hudson Yards focused on a long-term, biology-driven approach to maintaining healthy, functional skin at every stage of life. We specialize in Scar revision, Injectables, Hair Transplant as well as medical dermatology. Here our patients are seen only by Board Certified Dermatologists (not med spa injectors).

If you want just a paycheck, 9-5 job with established routine, there is no need to apply- this role would NOT be the right fit for you! It is a very fast growing office and an amazing dynamic team who is open to working hard, learning daily, always keeping the focus on finding solutions (not excuses) and enjoying along the way.

FRONT DESK RECEPTION AND CUSTOMER SUPPORT experience is a must for this role. Positive energy and attitude is a key to success with us. It is a challenging position with a great opportunity for growth as we are expanding our practice in NYC and opening our second location in Miami in Sept of 2026. Training and supporting team members is a big part of this role.

Responsibilities:

• Open and close the Front Desk at the BOD and EOD.
• Answering emails.
• Handling phone calls and voicemails.
• Greeting patients.
• Checking In/Outpatients.
• Gathering demographic info from patients.
• Registration of patients.
• Using EMR.
• Confirming appointments.
• All correspondence with patients.
• Providing top-notch customer service.
• Taking messages and forwarding those to the team members.
• Verification of insurance.
• Documenting/ entering insurance info to the charts.
• Processing transactions and documenting it.
• Patient intake.
• ZocDoc Management.
• Compiling medical records and charts.
• Scanning and saving all docs for patients in charts.
• Operating computer software and office equipment.
• Maintaining supplies and appearance for the office.

Required Skills:

• Scheduling.
• Customer service.
• Patient care.
• Customer billing.
• Medical terminology.
• Data entry.
• Electronic medical records.
• Communication.
• Telephone skills.
• Computer literacy.
• Organization.
• Multi-tasking.
• Attention to detail.
• Teamwork.
• CRMs.

Requirements:

• 2 years of administrative Receptionist assistant (Dermatology preferred) experience is required.

About the Company:

This position is available ASAP for the right candidate. We are not looking to fill the position but rather to find the right person with the right attitude that will complement our amazing team for the next year minimum. We will provide full training and help you to be set for success. If you are eager to learn and want not a job but a family where you grow and feel appreciated, this position is for you.

We look forward to meeting you to continue building together in 2026!