Clinical Operations Manager

At Helen DeVos Children's Hospital, we fight for every child. With 350+ pediatric specialists and subspecialists, 14 years of U.S. News & World Report national rankings and innovations that draw patients from all over the world, we're driven to replace fear with hope, and doubt with answers. We believe in the possibility of every child's future. Corewell Health Grand Rapids, MI Visit company website FULL-TIME Posted Jul 26, 2026 Our Pediatric oncology and hematology team delivers personalized care. Our Ethie Haworth Children’s Cancer Center is nationally recognized for excellence and innovation with its access to the latest treatments, the region’s only blood and bone marrow transplant program, dozens of clinical trials, and more. Beyond advanced medical care, our kid-friendly support services ensure every child and family feels seen, supported, and empowered during their journey. Your child will have access to child life specialists, teachers and school support, art and music therapy, and many other dedicated programs, resources, and volunteers. Because it's only impossible until it isn't. Cellular therapies Corewell Health Helen DeVos Children’s Hospital is home to the region’s only pediatric blood and bone marrow transplant and cellular therapy program. These therapies can provide life‑saving treatments for leukemia, lymphoma, bone marrow failure, severe immune deficiencies, nerve and brain tumors, and other rare diseases. Available Treatments Include: Allogenic stem cell therapies The transplant of stem cells from a donor’s blood, bone marrow, or umbilical cord blood. Autologous stem cell therapies The transplant of stem cells from the patient’s own healthy blood. CAR T-cell therapy In this treatment, doctors take a sample of white blood cells, modify them to target cancer cells, and return them to the child’s blood. It can be an effective treatment for some leukemias. Gene therapy These treatments allow doctors to modify a child’s genes to treat disease. We currently offer gene therapy for sickle cell anemia and transfusion‑dependent beta thalassemia. We're seeking an experienced oncology professional with deep expertise in hematology and oncology. Pediatric oncology experience is a strong advantage. Successful candidates will have a track record of leadership and the ability to influence, mentor, and guide others in a clinical setting. CPHON (Certified Pediatric Hematology Oncology Nurse) TCT (Transplant and Cellular Therapy Certification) This position is onsite, Monday through Friday. Scope of Work Responsible for the activities of team members within practices and oversees the delivery of optimal patient flow and patient satisfaction in collaboration with dyad partners. Trains team members and serves as a liaison between providers, team members and director in daily operations. Responsible for charge capture processing, standard work, process improvement and practice staffing. Manages team member performance and development and ensures policy adherence. Manages multiple sites and specialty programs. Qualifications Bachelor’s degree or equivalent in business, management, health care administration or other related area Required. Master’s degree or equivalent in business, management, health care administration or other related area Preferred. 5 years of relevant healthcare or medical practice experience Required. 3 years of relevant experience in a leadership role and/or role leading complex projects and initiatives. Proven track record of achieving financial targets and demonstrated ability to think strategically with a thorough understanding of strategic development Required. Certification: CPHON (Certified Pediatric Hematology Oncology Nurse) or TCT (Transplant and Cellular Therapy Certification) Strongly Preferred. Experience with Electronic Medical Records and other medical practice systems Preferred. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location: SITE - 35 Michigan St NE - Grand Rapids Department Name: Peds Oncology Hematology HDVCH - Grand Rapids Prof Svcs Employment Type: Full time Shift: Day (United States of America) Weekly Scheduled Hours: 40 Hours of Work: 8:00 a.m. - 5:00 p.m. Days Worked: Monday - Friday Weekend Frequency: N/A Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug‑free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on‑site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. #J-18808-Ljbffr