Clerical and Administrative Specialist

Job Description

Job Description

NorthStar Memorial Group is seeking a Clerical & Admin Specialist at Eternal Light Memorial Gardens in Boynton Beach, FL. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we implement checks and balances to maintain consistency and uphold our commitment to care in every interaction.

Responsibilities

• Intake death calls from Funeral Homes and assist in scheduling services.
• Preparation of service documents
• Communicate with families to get service documents signed.
• Communicate with Grounds Team once all service documents are completed.
• Assist Family Service Advisors with new property sales lot book recording.
• Maintain Master files (e.g. creating/providing copies, merging/duplicating, keeping track, and scanning master files into HMIS.)
• Operate a telephone system handling a large call volume.

Qualifications

• 1+ years of administrative support experience
• Computer knowledge (Windows, MS Word, MS Excel, HMIS, word processing, spreadsheets, database and presentation software)
• Ability to work well in a team-based environment
• Ability to learn new software and conduct new tasks
• Professional communication and organizational skills
• Valid driver's license
• High School Diploma or equivalent

Compensation

• $19 -$21/hr.

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) with Employer Matching

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.