Temporary Box Office Assistant

Join Our Team!

At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.

About This Role

Responsible for selling tickets to theatre events and handling payment transactions. Provide clerical assistance within the department to include filing, copying, handling department telephone calls, and general customer service activities. Varies

Base Pay: $15.80. Offer amount based on College's Salary Schedule guidelines.

Duties and Responsibilities:

• Makes photocopies and scans documents into the system.
• Welcomes and assists persons who come into the department.
• Screens calls for supervisors and respond to routine questions.
• Provides information to the public, students, and staff regarding programs and services of a department, campus, or College.
• Answers, screens, researches, informs, advises, records, processes and follows-up all customer requests efficiently and expeditiously as received by telephone, mail or personally from citizens, elected officials, agencies, and/or College faculty and staff.
• Assists personnel with operating office equipment such as personal computers, printers, copying machines as well as software programs, providing training when necessary.
• Sets up and organizes files and manuals; counts and alphabetizes records; keeps files up to date; distribute, as needed.
• Sells tickets to events using an on-line software ticketing program.
• Receives payments (cash, check and/or credit card). Balances and close cash drawers or computer. Reconciles cashier activity on system.
• Works with theatre user groups during performances to sell tickets and accommodate patrons' needs including handicapped patrons.
• Acquires knowledge of other staff duties and serve as a back-up, as necessary.
• Performs other job-related duties as assigned.

Required Minimum Qualifications:

• High school diploma or GED with little or no formal training

Knowledge of:

• Microsoft Office Professional or similar application

Skilled in:

• Good verbal and written communication
• Organized and good time management

Preferred Qualifications:

• Some related experience

Work Environment and Physical Demand:

• Lift, carry, push, pull, install or remove objects weighing 20 to 49 pounds
• Reach and grasp objects
• Stoop, bend, kneel, crouch, or crawl
• Stand for extended periods of time
• Use of video display terminal
• Communicate information orally and in writing
• Receive and understand information through oral and written communication
• Proofread and check documents for accuracy
• Work a fluctuating work schedule

This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.