Office Assistant - Bookkeeping and Sales

Job Description

Job Description

Overview
We are seeking a dedicated and organized Office Assistant to join our team. The ideal candidate will possess strong administrative skills and a customer-focused attitude. This role is essential in ensuring the smooth operation of our office, providing support to staff and clients alike. The Office Assistant will provide assistance to our Bookkeeping Department, Sales Department and Management staff, as well as handle various clerical tasks, manage front desk responsibilities, and assist with office management duties.

Responsibilities

• Greet visitors and manage front desk operations, ensuring a welcoming environment.
• Answer and direct calls using a multi-line phone system with excellent phone etiquette.
• Perform data entry tasks accurately and efficiently.
• Maintain organized filing systems for easy access to documents.
• Assist with calendar management, scheduling appointments, and coordinating meetings.
• Provide customer support by addressing inquiries and resolving issues promptly.
• Conduct proofreading of documents to ensure accuracy and professionalism.
• Support bookkeeping tasks as required by our bookkeeper, including basic accounting functions.
• Support sales tasks, as required by our sales staff, including taking and entering customer orders.
• Collaborate with team members to enhance office efficiency through effective time management and organizational skills.

Requirements

• Previous office experience is preferred, with a focus on clerical and administrative roles.
• Previous bookkeeping experience is preferred.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace applications.
• Familiarity with Microsoft Dynamics is a plus but not mandatory.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent typing skills with attention to detail for accurate data entry.
• Bilingual candidates are encouraged to apply.
• Experience in customer service or support roles is highly valued.
• Knowledge of front desk operations, including handling multi-line phone systems.
• Personal assistant experience or familiarity with calendar management is advantageous.
• Ability to maintain professionalism while interacting with clients and staff.
• Strong time management skills to prioritize tasks effectively. Join our team as an Office Assistant where your contributions will be vital in maintaining an efficient office environment while providing exceptional service to our clients.