General Manager (Operations & Sales)

Job Description

Job Description

The Mission

At Zak Dental, we are redefining healthcare through our Wellness32 model. We believe that by taking care of our patients’ oral health, we enhance their overall wellness. By centralizing our complex technical diagnostics and billing at our headquarters, we empower our local General Managers to focus on what matters most: Leading people, growing the business, and delivering a world-class patient experience.

The Role

We are seeking a high-energy leader to run one of our premier multispecialty locations. You do not need prior dental experience. We have a centralized team of experts to handle clinical technicalities, allowing you to focus on the "human" side of the business. We need a leader who can manage a small team, optimize a busy schedule, and help patients navigate their treatment and financial options.

What You’ll Do

* Team Leadership: Mentor and hold a team of 5+ clinical and administrative staff members accountable to high service standards and our core values.

* Patient Consulting: Act as the primary advisor for patients, explaining treatment plans provided by our doctors and coordinating financial solutions to ensure patients get the care they need.

* Operational Growth: Analyze office performance data to maximize productivity, minimize wait times, and manage labor costs.

* Patient Advocacy: Resolve patient issues with benevolence and ensure every patient leaves as an advocate for the Zak Dental brand.

Why You’ll Love It

* Professional Transition: We provide a 90-day "Executive Residency" to teach you the dental industry from the ground up.

* Centralized Support: You aren't alone. You have a virtual diagnostic team and a corporate billing hub supporting your office daily.

* Quality of Life: Enjoy a stable, professional Monday–Friday schedule with competitive salary and performance-based bonuses.

Qualifications

* 2+ years of experience as a Store Manager, Hotel Manager, General Manager, or similar leadership role.

* Direct experience managing a team of 5 or more people.

* Proven track record in a high-volume, "customer-centric" sales or service environment.

* Strong communication skills and the ability to solve problems "on the fly."

* A passion for mentorship and driving personal and professional growth.