General Sales Manager

The GSM leads a proficient workforce in overall operations of the dealership to meet or exceed sales forecasts & objectives, gross & net profit goals & customer satisfaction objectives. Our ideal candidate has Automotive General Manager or high-volume General Sales Manager Experience.
Employees in this position will be paid a base salary, plus commissions. Commission amounts vary based on performance, but the expected average annual earning in this position are $175,000 to $230,000.

At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.

Benefits

• Medical, Dental & Vision
• Group Insurance Plans & Discounts
• 401K Retirement Savings Plan
• Paid Vacation and Holidays
• Disability Insurance
• LAP (Life Assistance Program)
• Basic Life, Dependent & Accident Insurance
• Growth Opportunities
• Paid Training
• Employee Purchase Incentives

RESPONSIBILITIES

• Promote & understanding of & strong commitment to client satisfaction & to the Mossy Team
• Plans and implements successful dealership operations
• Maintains CSI at or above company standards
• Assesses the operations of all dealership departments to improve performance & set profitability goals & objectives
• Oversee & work with department managers to improve operations, performance, and profitability
• Oversee training and supervision of all dealership employees; along with hiring & discipline
• Meet daily with department managers to review prior day performance, prevalent decisions, issues of concern, and to service daily objectives
• Maintains good working relationship with manufacturer and lending institutions
• Establish and/or approve policies & procedures to ensure dealership operations comply with applicable federal, state & local laws & regulations
• Encourages compliance with applicable laws and regulations
• Serves as effective dealership representative to community
• Attend monthly financial statement review to discuss the results & implications of the financial statements
• Conduct monthly operating plan meeting to review the previous months performance relative to objectives & to review & approve MOP for upcoming month
• Handle client complaints & interactions in an attempt to maintain longevity of client relationships while maintaining the integrity and interest of Mossy
• Tour dealership daily for visual inspection of property, contact with employees & to create awareness of dealership activities
• Meet weekly with team managers, sales consultants, finance managers, service manager, parts manager & business manager to review & evaluate the performance of the departments, teams, & individuals, to determine progress relative to objectives & to discuss all other areas of concern

QUALIFICATIONS

• Leadership & people skills that contribute to effective communication in managerial responsibilities
• General Manager or General Sales Manager at High Volume Dealership Experience is required
• Proven track record of achieving goals
• Strong record of consistent positive Customer Satisfaction results
• Team-oriented & effective in creating a positive work environment
• Professional appearance & strong work ethic
• Must be an overachiever who is focused, creative, competitive with a positive attitude/high energy personality
• Clean driving record/ valid CA drivers license.

Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.