Commercial Relationship Officer

Position: Commercial Relationship Officer – Association Banking Company: Popular Location: Miami Lakes, FL, US 33016 Workplace Type: Hybrid Responsibilities Develop new business opportunities through prospecting, networking, and referrals within the assigned market segment. Establish and maintain relationships with prospective and existing clients to identify needs and recommend appropriate financial solutions. Promote and cross‑sell the Bank’s products and services, including deposit, treasury management, and digital banking solutions. Maintain an active pipeline of opportunities and ensure timely, accurate documentation in CRM systems. Prepare and deliver client presentations, proposals, and product demonstrations aligned with business objectives. Participate in industry events, client meetings, and networking activities to enhance market presence and generate leads. Provide ongoing client support, including responding to inquiries, coordinating product implementation, and facilitating training as needed. Collaborate with internal partners to ensure timely service delivery and a consistent client experience. Stay informed of market conditions, industry trends, and competitive developments. Ensure compliance with applicable banking regulations, as well as internal policies and procedures. Maintain high standards of professionalism, work quality, attendance, and conduct. Qualifications Bachelor’s Degree in Business or related field. 4-8 years of experience in the HOA industry, working directly with associations and/or property management companies. Preferred: Homeowner Association sales experience. Effective sales ability and persuasiveness. Benefits and Work Model Hybrid work model benefit applies to certain positions and is subject to change based on organizational needs. Employment Eligibility Applicants must be authorized to work for any employer in the United States and are not eligible for visa sponsorship. Legal and Equal Opportunity Notice Popular is an Equal Opportunity Employer, including Disability and Veterans. Popular is a Drug Free Workplace. #J-18808-Ljbffr Popular Bank