Digital Marketing Specialist

Digital Marketing Specialist


Please see Special Instructions for more details.
* Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker's Compensation provisions.

However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions or designated as variable hour worker - i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan and will be notified of instructions.

*Special Notes Regarding Eligibility for the High Deductible Health Plan

• Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
• Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance

• The finalist will be subject to a Criminal Background Check and/or a Motor
  Vehicle Report
• The Search Committee will not contact references without first verifying
  permission with the finalist .
• Please ensure your application reflects the knowledge, skills, abilities, and
  experiences to support your answers to the supplemental questions.
• Do not write 'see resume' on your application, nor assume the resume can be used as a substitute for when completing the educational history or job duties section.

Position Information

General Information
Position Number
STMP15

Working Title
Digital Marketing Specialist

Division
Academic Affairs

Department
Graduate School (Adm)

Work Unit
Graduate School

Work Location
Reese

Vacancy Open To
All Candidates

Position Designation
Non-Student Temporary

Employment Type
Temporary - Full-time

Hours per week
40

Work Schedule
Hours within M-F, 8-5 p.m. preferred, but flexible

Pay Rate
$22.00

Minimum Experience/Education

• Bachelor's degree from an accredited university.
• Marketing or communications experience preferred.

Departmental Preferred Experience, Skills, Training/Education:

Qualifications & Skills

• Experience: Proven track record in managing digital-first marketing campaigns (higher education experience is a plus).
• Technical Proficiency: Strong command of CMS platforms, Google Analytics, SEO tools, and PPC ad managers. Hands-on experience with higher-education CRM platforms is preferred.
• Analytical Mindset: Ability to translate complex data into actionable insights for the broader marketing team.
• Communication: Excellent written communication skills for digital copywriting (email, web, and ads).

Duties and Responsibilities

Position Overview The Digital Marketing Specialist is a strategic and technical role focused on developing and executing data-driven digital marketing strategies to promote the Graduate School's programs and initiatives. This role specializes in optimizing the Graduate School's online presence, driving lead generation through paid and organic channels, and leveraging analytics to measure enrollment success.

Key Responsibilities

• Website Management & Optimization: Maintain website content and navigation with a focus on user experience (UX), accessibility (WCAG compliance), and conversion rate optimization (CRO). Ensure all digital content is accessible, current, and tightly aligned with the Graduate School and UNC Charlotte web guidelines.
• Email Marketing & Automation: Design and execute targeted email campaigns. Optimize marketing automation workflows to move prospective students through the enrollment funnel effectively.
• Search Engine Optimization (SEO) & Generative Engine Optimization (GEO): Develop and implement traditional SEO and modern GEO strategies to improve organic visibility. Perform keyword research, on-page optimizations, and structured data adjustments to increase discovery across both traditional search engines and AI-driven answer engines for graduate programs.
• Paid Advertising (SEM/Social): Plan, launch, and manage paid digital campaigns across platforms such as Google Ads, LinkedIn, and Meta to drive high-quality inquiries and applications.
• Analytics & Reporting: Monitor and analyze website traffic and campaign performance using tools like Google Analytics and Hotjar. Provide regular reports on KPIs, ROI and acquisition.
• Content Distribution: Create and distribute digital-first content tailored for specific online channels and audience segments, leveraging modern content creation and AI productivity tools to scale output efficiently.
• Technical Resource Management: Utilize and manage technical marketing platforms to ensure seamless integration between the website, CRM, and advertising tools.

Other Work/Responsibilities
Other duties as assigned

Necessary Licenses or Certifications

Proposed Hire Date
10/05/2026

Contact Information

Expected Length of Assignment
11 months annually

Posting Open Date
09/08/2026

Posting Close Date
10/02/2026

Special Notes to Applicants
* Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker's Compensation provisions.

However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions or designated as variable hour worker - i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan and will be notified of instructions.

*Special Notes Regarding Eligibility for the High Deductible Health Plan

• Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
• Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance

• The finalist will be subject to a Criminal Background Check and/or a Motor
  Vehicle Report
• The Search Committee will not contact references without first verifying
  permission with the finalist .
• Please ensure your application reflects the knowledge, skills, abilities, and
  experiences to support your answers to the supplemental questions.
• Do not write 'see resume' on your application, nor assume the resume can be used as a substitute for when completing the educational history or job duties section.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. *
   How did you hear about this employment opportunity?
   • UNC Charlotte Website
   • HERC Job Board
   • Inside Higher Education
   • Mitratech Circa (formerly known as Local JobNetwork)
   • Another Website
   • Agency Referral
   • Advertisement/Publication
   • Personal Referral
   • Other
   
   
   
   
   
2. Where did you learn about this posting?
   
   

   (Open Ended Question)

3. What is your level of technical skill across the core platforms required for this role? Please list the CMS, CRM, and marketing analytics tools you have hands-on experience managing. (Open Ended Question)
   
   

   (Open Ended Question)

Applicant Documents



Required Documents

1. Contact Information for References
2. Resume / Curriculum Vitae
3. Cover Letter / Letter of Interest

Optional Documents

1. Other Document
2. Abridged Portfolio
3. Writing Sample