Operations Supervisor-Loss Mitigation

Position Overview Supervises a small team within an operational function, ensuring day-to-day activities are delivered efficiently and to a high standard. Provides coaching, allocates work, and acts as the first escalation point for team issues. Responsibilities Supervises the day-to-day operational activities of skilled, non-exempt and possibly exempt level employees who have responsibility for daily operational tasks in a customarily recognized department or functional area of the organization Writes and conducts employee performance reviews and provides ongoing performance feedback with management consultation Makes hiring recommendations Assists with all personnel management and goal setting for the functional area Provides regular status updates and reports to Manager Qualifications Bachelor's degree or equivalent combination of education and experience 3-5 years of directly related experience 2+ years demonstrated experience in a lead or supervisory role Knowledge, Skills, and Abilities (KSAs) Successful track record of executing day to day operational responsibilities, along with participating in, developing and completing projects in area of expertise Able to implement and enforce processes to ensure compliance and quality Able to establish and maintain effective working relationships at the departmental level Provides others with reliable information and uses good listening skills Candidates selected for employment will be required to successfully complete a background check, credit check and drug screening as a condition of employment, where permitted by applicable law. Benefits Medical coverage Dental coverage Vision coverage 401(k) retirement plan PTO and paid sick leave Employee stock purchase plan First American is an equal opportunity employer in every sense of the term. #J-18808-Ljbffr First American