Service Coordinator

Service Coordinator

Partnering with a growing, operations-focused company supporting field-based service teams. Plays a central role in coordinating jobs, resources, and logistics from quote through completion. Highly cross-functional position working with technicians, internal teams, and customers. Based on-site in the South Puget Sound region.

The Role: Core operations role responsible for scheduling, coordination, and job execution support. Acts as the hub between field teams, internal departments, and customers. Ideal for someone who thrives in a fast-paced, detail-driven environment with multiple moving parts.

What You'll Do:

• Schedule and dispatch service jobs based on technician availability, skillset, and urgency
• Adjust schedules in real time to account for changes, delays, or resource constraints
• Coordinate parts, tools, and materials with purchasing and warehouse teams
• Ensure all equipment and materials are ready for job execution
• Arrange travel logistics for technicians when required
• Coordinate shipments and transportation of materials and equipment to job sites
• Communicate with customers regarding quotes, scheduling, and updates
• Prepare and send quotes, and follow up for approvals prior to scheduling
• Conduct post-job follow-up with technicians to capture feedback and job details
• Ensure all service documentation is accurate and complete
• Prepare job data for billing, including labor, materials, and parts used
• Track and account for inventory usage within internal systems
• Support reporting on scheduling, job completion, and operational performance
• Identify opportunities to improve processes and efficiency

What We're Looking For:

Required: 5+ years of experience in scheduling, operations coordination, or administrative support. Strong proficiency in Microsoft Excel, including data organization and basic analysis. Experience working with scheduling or inventory management systems. Exceptional attention to detail and organizational skills. Strong communication skills with a customer-focused approach. Ability to manage multiple priorities in a fast-paced environment. Problem-solving mindset with a proactive approach.

Preferred: Experience supporting field service, technical teams, or warehouse operations. Familiarity with procurement, inventory tracking, and billing processes. Ability to work cross-functionally with multiple stakeholders.

Compensation and Benefits: Base salary: $60,000 to $75,000 depending on experience. Health, dental, and vision coverage. Paid time off. Ongoing training and development. Company: Growing organization supporting field service and project-based operations. Focused on efficiency, reliability, and strong customer outcomes. Emphasis on process improvement and operational excellence.