Supervisor II

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's third largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Position Title: Supervisor II Time Type: Full Time Position Summary The Senior Operations Supervisor is responsible for leading warehouse operations, supervising multiple shifts, and managing larger teams while providing advanced operational oversight and people leadership. The role serves as a key operational partner to the Operations Manager and may act as a backup in their absence. It manages labor scheduling, space utilization, equipment, and manpower to meet operational, service, safety, and cost objectives. The Senior Supervisor drives performance through proactive planning, cross‑functional coordination, and continuous improvement initiatives. In addition to direct supervision responsibilities, the Senior Operations Supervisor provides guidance and mentoring to supervisors, supports workforce planning, and ensures consistent application of policies, procedures, and performance standards across the operation. As part of the DSV team, associates are expected to meet company objectives in performance, safety, and quality, and comply with all corporate and site‑specific policies. Essential Duties and Responsibilities Conduct staff meetings to review daily and weekly work activities, plan workload, and support continuous improvement. Keep management and client representatives informed of operational issues that may impact service, safety, or cost. Lead and oversee larger, multi‑shift, or higher‑complexity operations within the facility. Provide coaching, mentoring, and guidance to supervisors and lead team members. Partner closely with Operations Management to support operational planning, staffing strategies, and workload forecasting. Proactively identify operational risks, trends, and improvement opportunities and develop action plans. Ensure consistent execution of SOPs, safety standards, and quality requirements across teams. Drive achievement of productivity, service, safety, and financial KPIs. Support cost control initiatives and lead continuous improvement projects. Act as a primary escalation point for complex employee relations, performance, or operational issues. Participate in workforce planning, succession planning, and talent development activities. Support implementation of new processes, systems, or client requirements. Communicate effectively with senior leadership and client representatives on operational performance and risks. Review operational data and metrics to guide decision‑making. Support audits, compliance reviews, and corrective action plans. Assist in physical operations as needed to ensure service continuity. Skills & Abilities Education & Experience High school diploma or general education degree (GED). Minimum 5 years’ experience in logistics, distribution, or a relevant environment. Minimum 3 years of supervisory experience. Demonstrated experience leading complex operations, multiple teams, or shifts. Preferred: Advanced MHE knowledge and certifications. Certificates, Licenses, Registrations or Professional Designations Satisfactory completion of a forklift training program. Computer Skills Proficiency in Microsoft Office (Excel, Word, and PowerPoint). Experience with RFID scanners. Experience with WMS functions. Language Skills Business communication proficiency. Mathematical Skills Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing product. Other Skills Strong attention to detail and accuracy, and ability to accomplish job tasks in a timely manner. Good organizational and personnel skills. Good communication skills, both written and oral. Good leadership, supervision, and planning skills. Able to work flexible schedules, including nights and weekends, as required by the operation. Adaptable to change and thrive in a fast‑paced work environment. Work overtime as dictated by business whether mandatory or voluntary. Can work in unregulated temperatures within the warehouse during the warmer and colder months. Core Competencies Leadership Problem Solving Accountability Business Acumen Communication and Building Partnership Developing Oneself Developing Others Drive for Results Embracing Change Empowerment Leadership Excellence Leading Change Physical Demands Walking and standing frequently. Ability to lift/carry and push/pull. Reach above shoulder, squat, or kneel. Other Physical Requirements As required by the role, employees may be exposed to various physical demands within the warehouse environment. Work Environment While performing the duties of this job, the employee is rarely exposed to fumes or airborne particles or toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Compensation Expected base pay range: $80,000 – $80,000 annually. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Benefits Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. Equal Employment Opportunity Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. DSV reserves the right to defer or close a vacancy at any time. #J-18808-Ljbffr Dsv Air & Sea SAU