Salesforce Administrator - Contract - Remote
Sunshine Enterprise Inc
Salesforce Administrator
Sunshine Enterprise USA is retained by our valued client to search and recruit for the following executive opening:
Salesforce Administrator Location: Remote Interview Process: 1 round, Virtual/Online Duration: 12 Months Employment Type: Contract Experience Required: 06+ Years Candidate Location: No SC residency required. Open to nationwide candidates. Project Scope: We are seeking an experienced Salesforce Administrator to support the daily administration, enhancement, integration, and maintenance of an enterprise Salesforce environment. This role will play a key part in supporting business operations by managing Salesforce configurations, user administration, workflow monitoring, sandbox environments, and external system integrations. The ideal candidate will have strong hands-on Salesforce administration experience along with knowledge of integrations involving AWS Connect, ServiceNow, and Azure Active Directory (Azure AD). The role also requires experience supporting authentication, security, and Single Sign-On (SSO) solutions within Salesforce environments.
Key Responsibilities:
- Manage Salesforce user accounts, profiles, permission sets, and access controls
- Create, modify, deactivate, and maintain users following security and governance best practices
- Configure and manage Salesforce sandbox environments for development, testing, and QA purposes
- Collaborate with development teams to promote code changes and updates across Salesforce environments
- Monitor workflow queues, automation processes, and system performance to ensure operational efficiency
- Troubleshoot and resolve workflow, automation, and system-related issues
- Support and maintain integrations with external platforms including AWS Connect, ServiceNow, and Azure AD
- Configure and maintain identity provider integrations with a strong focus on Azure AD and Single Sign-On (SSO) functionality
- Ensure secure authentication and access management across integrated systems
- Maintain Salesforce configurations, customizations, workflows, and documentation
- Provide end-user support, troubleshooting, and training as needed
- Collaborate with technical and business teams to support operational improvements and system enhancements
- Ensure compliance with organizational security standards and governance policies
Required Skills & Experience:
- Salesforce Certified Administrator certification (or equivalent Salesforce Administration certification)
- 5+ years of experience as a Salesforce Administrator with strong expertise in day-to-day Salesforce administration and maintenance
- Experience managing Salesforce users, profiles, roles, permission sets, and security settings
- Strong experience with Salesforce workflows, automation processes, and troubleshooting
- Experience with Salesforce sandbox management and environment administration
- Strong understanding of Salesforce security and access management best practices
- Excellent problem-solving, analytical, and troubleshooting abilities
- Strong written and verbal communication skills
Preferred Skills:
- Experience creating and managing Salesforce sandbox environments
- Experience promoting code changes and deployments between Salesforce environments
- Familiarity with external integrations including AWS Connect, ServiceNow, and Azure AD
- Experience configuring and supporting Single Sign-On (SSO) and Identity Provider integrations
- Knowledge of enterprise application integration and data synchronization practices
Education: Bachelor's Degree in Information Technology, Computer Science, or a related field Certificate: Salesforce Administrator Certification required CJIS Certification will be required after onboarding (training provided by the State following successful background check completion)
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