Guest Experience Specialist - Front Desk
Holiday Inn Express & Suites Boston - Cambridge
Holiday Inn Express & Suites Boston - Cambridge is seeking a Guest Service Agent to greet and register guests, handle reservations and payments, and provide courteous service in line with brand standards. The role emphasizes accuracy, guest satisfaction, and teamwork in a busy front desk environment. The position requires standing for extended periods, familiarity with a PMS system, and a willingness to work varied shifts including weekends and holidays. #J-18808-Ljbffr Holiday Inn Express & Suites Boston - Cambridge
$26.86 per hour
...Description The cornerstone of the Raffles experience, the Raffles Butler encompasses a spectrum of... ...stay, departure and post-stay arrangements for guests. Reporting to the Butler Manager/Head Butler/Director of Front Office, the role ensures that the highest level...SuggestedHourly payPart timeLocal areaWorldwideShift workNight shiftRotating shiftWeekend work- ...Front Desk ManagerAt Melrose Animal Clinic, we are dedicated to providing exceptional veterinary care and outstanding client service to... ...maintains administrative accuracy, and helps create a positive client experience from check-in through check-out. The ideal candidate has prior...Suggested
$130k - $165k
...data and AI are built into how science gets done.Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world...SuggestedWork at officeLocal areaFlexible hours3 days per week- ...Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media... ...client’s larger application ecosystemArtificial intelligence and front-end digital platforms3+ years of experience working with...SuggestedFull timeContract workLive inWork at officeLocal area
$151k - $207.9k
..., ensure a successful renewal, and proactively spot expansion opportunities.You will thrive in this role if you:Have 5+ years of experience in a customer success, account management, or consulting role, managing relationships with large, complex enterprises (preferably...SuggestedLocal areaWorldwideFlexible hoursShift work- ...Executives, Technical Account Managers (TAMs), Solution Engineers, Support, and Product teams to deliver a world-class customer experience. While not directly responsible for renewals or commercial transactions, the Senior CSM plays a critical role in identifying growth...For contractorsWork at officeRemote workFlexible hours
- ...tools, including Gainsight, to archive customer activity and key data points.QualificationsExperience: 5+ years of relevant work experience in customer success, consulting, post-sales technical account management, or similar roles.Consulting & Project Management: Proven...Contract workWork experience placementRemote workVisa sponsorshipWork visa
- ...of Guided Success processes, customer engagement practices, and adoption methodologies based on customer feedback and operational experience.RequirementsBachelor's degree or equivalent experience.5+ years in Customer Success, Enterprise Account Management, Consulting,...Remote work
$102k - $110k
...relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities....Work at office$80k - $140k
Watertown, MACustomer Experience /Full-time /On-siteThe CompanyTutor Intelligence is building the technology and processes to let robots... ...trust across multiple levels of the customer organization (from front-line operations to senior leadership), and be accountable for the...Full timeRemote work- Company DescriptionNexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network...Work at officeImmediate startRemote workWorldwideFlexible hours
$89k - $118k
...through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer...Contract workWork at office$105.48k - $168.77k
...opportunity to solve hard problems and make a measurable impact.What You Bring5+ years supporting complex federal customers or programs - Experience in federal program management, customer success, professional services, consulting, or a similar customer-facing role is strongly...Contract workWork experience placementWork at officeNight shift$120.77k - $129.1k
...and global offices.REQUIREMENTS: Bachelor’s degree in Business Administration, Data Science, Chemistry, or related and 7 years of experience required.Additional InformationBoston, MA; 40 hours/week.This role has a market-competitive salary with an anticipated base...Local areaRemote workFlexible hours$113.8k - $170.8k
...their foundational Workday system, while serving as a guide on the front lines of their AI journey—meeting them where they are,... ...functional teams (Sales, Services, Product) to provide a cohesive experience across the customer lifecycle.Data-Driven Proactive Adoption &...Full timeWork experience placementWork at officeRemote workHome officeFlexible hours- ...Guest Experience Specialist Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day! A GES is the ambassador of...Full timeImmediate startFlexible hoursShift workNight shiftWeekend work
$112k - $120k
...Manager of Loyalty & Customer Experience Programs Watertown, MA Who We Are ButcherBox is a certified B Corp headquartered in Boston, and honored to be celebrating our fourth year in a row on Inc.'s list of Best Workplaces. At ButcherBox, we believe in better....Temporary workFor contractorsWork at officeLocal area2 days per week$60k - $68k
...Customer Experience Manager Somerville, Massachusetts, United States Babel Street is the trusted technology partner for the world's most advanced identity intelligence and risk operations. We deliver advanced AI and data analytics solutions providing unmatched,...Work at officeFlexible hoursWeekend workAfternoon shift- ...Join Our Front Office TeamCreate memorable arrivals, lead with confidence... ..., you will guide daily front desk operations, support and coach team members, resolve guest concerns, and help ensure... ...create a welcoming, professional experience for every guest.Support daily check...Work at officeRelocationShift workNight shiftWeekend workAfternoon shiftEarly shift
- ...ROLES AND RESPONSIBILITIES The Front Desk Supervisor position provides a welcoming and safe environment for members and guests during our opening/closing hours through... ..., maintain, and protect the customer experience by developing Service & Sales Representatives...Full timeTemporary workLocal areaShift workWeekend work
- ...Front Desk Coordinator Trader Joe's is your favorite neighborhood grocery store! With over... ...searching to do what they'll love! Do you have experience in customer service? Do you love food?... ...is responsible for: Greeting guests, answering phones and serving as the welcoming...Work at office
- ...productivity. The best candidate for this position must have experience in sales! Responsibilities: Greet and check in patients in a friendly... ...Qualifications for Dental Treatment Coordinator / Front Desk include: Exceptional People Skills/Customer Service Insurance...Work at office
$108.8k - $134.4k
...everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or...Work at officeFlexible hours$123.1k - $186.3k
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer...Full timeWork experience placementWeekend work$72k - $128.26k
...stakeholders at all levels, from end users and IT administrators to executive decision-makers Minimum Qualifications Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other customer-facing roles Demonstrated ability to uncover customer...Full timeFor contractorsWork at office$100k - $120k
...deliver clinical training programs for dental teams, executives, and front-line staffDevelop scalable educational assets — including... ...degree (DDS, DMD, RDH, or equivalent) with business or industry experience (MBA, consulting, customer success, or leadership roles in...Remote work- ...Head of Client Experience About the Company Travel company delivering exceptional experiences for travelers, advisors, and partners. Industry Leisure, Travel & Tourism Type Privately Held About the Role The Company is in search of a Head of Client...Remote work
- ...Through LearnVantage, we partner with enterprise clients to design and deliver high-quality, scalable, and outcome-driven learning experiences. Our focus is on enabling workforce transformation by combining modern instructional design, digital learning platforms, and...Full timeWork experience placementLive inWork at officeLocal area
$50k
...SaaS companyExposure to product configuration or technical onboardingComfortable using tools like Hubspot, Jira, or ZendeskPrior experience with time-tracked billing or scoped servicesBenefits401(k), Health, Dental, Vision12 Paid Holidays per YearDiscretionary Time OffPaid...- ...customer renewals and expansion.RequirementsAt least 5 years of experience in customer success.Working experience in the cyber industry... ...preferredHighly skilled in time management, taking initiative in front of a corporate setting and problem solving.Quick learner with a...Work experience placement
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