Plumbing Service Manager

Plumbing Service Manager

Job Category: Plumbing Staff Requisition Number: PLUMB001297

Full-Time On-site Dallas, TX 75229, USA

Description

What You Will Do

• Lead and support a team of residential plumbing technicians, providing daily guidance, coaching, and accountability • Drive revenue growth through technician development, ride alongs, and performance management • Monitor key metrics including average ticket, conversion, and overall team productivity • Partner closely with dispatch to ensure efficient scheduling and strong customer coverage • Help technicians improve their ability to present solutions, build trust, and deliver a great in home experience • Support hiring, onboarding, and ongoing training to build a strong, stable team • Address customer concerns and step in when escalation support is needed • Ensure work is completed safely, professionally, and in line with company standards

What We Are Looking For

• Strong background in residential plumbing service, with prior leadership or management experience preferred • Proven ability to coach and develop technicians to improve performance and confidence in the field • Comfortable holding team members accountable while maintaining a positive, supportive culture • Experience reviewing KPIs and using data to guide decisions and identify opportunities for growth • Excellent communication skills with both customers and team members • Organized, reliable, and able to manage multiple priorities in a fast paced environment

Compensation and Benefits

• Base salary ranging from $95,000 to $120,000, depending on experience • Performance based bonuses tied to team results • Medical, dental, and vision coverage • 401(k) with company match • Paid time off and holidays • Ongoing training and professional development

At Frymire Home Services, we take pride in delivering comfort and service the right way. If you are a motivated leader who enjoys building strong teams and helping technicians succeed, we would love to connect.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.