Care Coordinator - Part-Time

Overview A tech-enabled, multidisciplinary healthcare organization, EmpowerMe Wellness is on a mission to improve the lives of seniors. EmpowerMe enriches senior living communities nationwide through its fully integrated healthcare model, which features on‑site care coordination, therapy, and pharmacy services. Headquartered in St. Louis, Missouri, our 3,500+ team members drive positive outcomes and build healthier, happier tomorrows for older adults. Responsibilities As the Care Coordinator, you will work closely with the Area Director of Operations and be responsible for providing administrative oversight in communities to support teams by optimizing therapists’ schedules, building caseloads, performing intakes, conducting care‑coordination touchpoints, and hosting wellness trainings. The ideal candidate will be highly organized, detail‑oriented, and adept at multitasking to support the overall operational effectiveness and quality of care within the community. Identifying Seniors’ Health Needs Assist in building caseload by interacting directly with senior living community residents to proactively identify therapy needs and promote care coordination services. Communicate needs to Clinic Director and/or ADO to initiate screenings. Have an on‑site presence in communities to build relationships with team members, residents, and community partners. Intake Process Support Clinic Directors to drive completion of intake process for new residents, including gathering necessary documentation, information, and obtaining consent from resident or Power of Attorney (POA). Assist in scheduling evaluations and assessments by clinical staff. Assist in obtaining orders and other required documents from providers. Client‑Facing Services Provide care coordination services through touchpoint visits. Perform health screenings under the supervision of licensed therapists, in accordance with federal, state, and local statutes. Conduct wellness classes, educational events, and personal fitness training. Scheduling and Team Member Support Assist Clinic Directors in coordinating therapists’ weekly schedules to optimize efficiency. Support onboarding of new team members. Serve as an interim Clinic Director to cover for PTO or opening positions. Support orientation of new team members. Reporting Review operational reports and act on closing gaps in care coverage. Send weekly census spreadsheets to Executive Director, Director of Wellness, and Clinic Director. ADO Assist with weekly billing closeouts. General Administrative Support Other tasks such as coordinating with ADO to order supplies and assisting in task completion. Comply with HIPAA and PHI guidelines and protect confidentiality. Communicate professionally and maintain good working relationships with physicians, care staff, and interdisciplinary teams. Demonstrate flexibility to ensure patient/community needs are met. Other Duties Perform other duties as assigned that are consistent with qualifications, professional practices, and ethical standards. Tasks and responsibilities are subject to change at the supervisor’s discretion. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Certification in healthcare, business administration, or a related field. Two years of relevant experience in a senior living setting preferred. Proven experience in administrative and operational roles, including managing schedules, handling correspondence, and maintaining records. Experience in a customer‑facing role with a focus on providing exceptional service to residents and their families. Solid understanding of wellness offerings, physical, occupational, and speech therapy for seniors, and general knowledge of laws and restrictions regarding Assisted Living, Independent Living, and Memory Care preferred. Exceptional communication and interpersonal skills, and passion for working with older adults while providing the best care possible. Ability to work well with others and take direction from management. Self‑motivation, initiative, and proactive orientation with a sense of professional curiosity. Ability to remain calm in stressful situations, be flexible, and manage multiple interruptions with exceptional multitasking skills. Respect for patient/resident rights and confidentiality. Computer Skills Proficiency in Internet browsers (e.g., Chrome, Edge) and advanced knowledge of Microsoft Office programs, including Outlook, Excel, and Word. Work Environment & Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. An individual should possess the physical ability to lift or move 20 lbs, maintain a stationary position, move freely, operate equipment, ascend or descend freely, and reach equipment above or below average standing height. The employee is regularly required to talk or hear. The employee frequently stands, sits, stoops, walks, uses hands and fingers to handle or feel, and reaches with hands and arms. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employee shall have the ability to travel and commute between multiple assigned locations within the designated service area as needed. This employer is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer. $20.00 – $27.00 per hour #J-18808-Ljbffr EmpowerMe Wellness