Leasing Agent

Main duties and responsibilities
• Effectively lease apartments & sell them in accordance with budget guidelines.
• Communicate all lease and community policies to new and current residents.
• Maintain in-depth knowledge of the community to provide a thorough and exceptional experience for residents or prospective residents.
• Assist with application verification and notify prospective resident of results in a timely manner.
• Assist residential landlords in discovering suitable tenants.
• Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
• Answer incoming telephone calls.
• Assist prospects or direct them to the best person to assist them.
• Show and lease apartment homes to prospective residents.
• Conduct market surveys.
• Gather information about market competition in the area and file.
• Complete lease packets and files for each resident to include the lease, all addendums and other proper documentation as indicated on checklist.
• Manage lease renewal process.
• Conduct follow up calls.
• Assist management team with other various tasks as required.

Respect for Diversity
• Works effectively with people from all backgrounds.
• Treats all people with dignity and respect. Treats men and women equally.

Decision Making
• Is proactive and responsive in making decisions on complex, technical issues based on appropriate information.
• Takes context into consideration when making decisions.

Accountability
• Takes ownership of assigned tasks, honors deadlines.
• Ensures timely delivery of outputs within defined cost and quality standard parameters.

Skills and qualification
• Good work ethic.
• Positive attitude.
• Competence.
• Tenacity & Enthusiasm.
• Solid communication skills that allow you to connect easily with diverse groups of people.
• Stellar track record of leasing or sales experience.
• Ability to multi-task and quickly adapt to change.


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