Account Manager

Senior Commercial Lines Account Manager

Since 1987, Swamp Fox Agency has been a trusted insurance partner for businesses throughout South Carolina and the Southeast. We specialize in commercial insurance solutions for the forestry, trucking, construction, and small business industries and have built a reputation for exceptional service, long-term client relationships, and industry expertise. We are seeking an experienced Senior Commercial Lines Account Manager to join our growing team. This role is ideal for a licensed insurance professional who thrives in a client-focused environment, enjoys managing complex commercial accounts, and values working for a stable, locally owned independent agency.

Position Overview: The Senior Commercial Lines Account Manager is responsible for managing a book of commercial business while delivering exceptional customer service and maintaining strong carrier relationships. This position plays a key role in account retention, renewal management, coverage analysis, and supporting the agency's continued growth. The ideal candidate will have extensive commercial insurance experience and be comfortable managing accounts in industries such as trucking, forestry, construction, manufacturing, and other commercial operations.

• Manage Renewals: Oversee the renewal process for assigned commercial clients, including scheduling renewals, obtaining necessary documentation, and reviewing quotes.
• Client Relationship Management: Build and maintain strong relationships with existing and new clients, ensuring their insurance needs are met with the best possible solutions.
• Collaboration: Work with producers and underwriters to compile submissions for new business, ensuring smooth communication and accurate documentation.
• Policy Review: Evaluate and review clients' policy terms, conditions, and coverage to align with their needs and best practices.
• Cross-Selling & Up-Selling: Identify opportunities to offer additional coverage or insurance products based on client needs and gaps in coverage.
• Multitasking: Handle day-to-day client inquiries and administrative tasks in a fast-paced, dynamic environment.
• Team Support: Assist and cross-train with other departments as necessary, ensuring efficient operations across the agency.

What We Offer:

• Competitive Salary: We offer a Competitive Salary plus performance-based bonuses.
• Benefits Package: Includes Simple IRA, health, dental, and vision plan options, as well as paid time off.
• Professional Development: Opportunities for growth, including access to sponsored webinars, in-house training, and CE credits to maintain your P&C license.
• Collaborative Work Environment: Join a supportive team culture where your contributions are valued, and success is a shared goal.

Required Qualifications:

• Education: High School Diploma or Equivalent. Bachelor's degree in business or a related field preferred.
• Licensing: Active P&C license is required.
• Experience: 2-3 years of experience in commercial lines insurance, ideally in account management or service role.
• Knowledge: Strong understanding of commercial insurance policies, including general liability, property, workers' compensation, auto, and professional liability.

Skills:

• Strong communication and interpersonal skills (both verbal and written).
• Excellent customer service skills with the ability to build and maintain professional relationships.
• Highly organized with and keen attention to detail.
• Proficiency in insurance management software and Microsoft Office Suite.
• Ability to work independently and collaborate effectively with a team.

Why Swamp Fox Insurance Agency?

• Commitment to Excellence: We focus on providing tailored insurance solutions to meet our clients' unique needs, building lasting relationships in the process.
• Industry Expertise: We specialize in forestry, commercial auto, and small business insurance.

Email View email address on click.appcast.io to submit your resume and cover letter. We look forward to meeting candidates who share our passion for service and excellence. Compensation: $60,000.00 - $72,000.00 per year