UX Researcher & Designer

About SF Civic Tech

SF Civic Tech is a welcoming and inclusive community of developers, designers, data enthusiasts, and civic-minded volunteers. We leverage creative technology to tackle pressing civic and social challenges. We are proud members of the Alliance of Civic Technologists .

SafeHome

The SafeHome Project is building an online resource that helps San Francisco residents assess earthquake risks by address. We’re seeking an experienced UX Researcher & Designer to shape the user experience and develop a data-informed testing strategy that supports both usability and strategic growth.

Role Summary

We're looking for a volunteer UX Researcher/Designer who can take a role in:

• Designing a cohesive and intuitive user experience for our earthquake risk dashboard.
• Assist with sourcing users for usability testing and support with validating key interactions and user flows
• Creating wireframes, prototypes, and design assets that bring clarity and usability to our product.
• Ensuring accessibility, responsiveness, and engagement across the site.

You’ll work closely with a passionate, multidisciplinary team to bring a civic-tech product to life — and into the hands of people who need it.

Skills We're Looking For

• 1+ years of experience in UX research and interaction design .
• Proficiency with tools like Figma
• Experience conducting usability testing , interviews, and user surveys.
• Experience working with design systems and components.
• Ability to create wireframes and prototypes, design user interfaces, and familiarity with visual design
• Passion for accessibility , mobile-first design , and civic impact

Key Responsibilities

• Perform UX research to identify user needs, pain points, and opportunities
• Design intuitive interfaces for core site functions and features
• Develop and execute a scalable user testing plan for pre-launch and post-launch stages
• Collaborate with front-end developers and project leads to translate designs into implementation
• Help support the team with an end-to-end UX journey
• Help define success metrics and evaluate design impact using qualitative and quantitative feedback

Benefits of volunteering with us:

• Work on a meaningful civic-tech project with real-world impact.
• Build a strong case study with End-end product story
• Collaborate with an enthusiastic team of technologists, designers, and activists.
• Build a strong portfolio of UX work that shows your ability to solve complex problems and drive growth.
• Connect with motivated professionals across tech, design, and civic service.

If you're a strategic, creative, and user-centered thinker who wants to use your skills for good, we’d love to hear from you. Join us in building a safer, more connected San Francisco.

Interested? Reach out to us and tell us a bit about your background and motivation.