Sr. Business Analyst

Sr. Business Analyst

MUST BE IN THE NORTHEAST

MUST HAVE INSURANCE OR GUIDEWIRE EXP

Job Summary:

Responsible for working with the IT Manager (BA) and Business Relationship Manager to manage the intake of requests for IT support from the various business units; works with business leaders to solicit, analyze, and document business needs; works with the architects and system leads to facilitate the development of solution concepts to evaluate the feasibility/cost benefit of those solutions, and to plan the execution of work.

Essential Job Functions:

• Responsible for eliciting, analyzing, and documenting high-level business requirements.
• Responsible for identifying, evaluating, and recommending potential solution options.
• Responsible for analyzing the feasibility and cost benefit of potential solution options.
• Responsible for managing communications between IT and business for assigned work.
• Assists in formulating and designing system scope and objective based on user needs and thorough understanding of business processes.
• Works with internal business groups on process improvement projects designed to improve business results.
• Provides technical guidance concerning business implications of application development projects.
• Gathers and analyzes information and supports application issues for a specific business group.
• Relies on experience and judgment to plan and accomplish goals.
• Collects and defines requirements, translates into functional design documents and participates in the technical design, test planning and user documentation processes.
• Participates in software design, prototyping and testing of new or enhanced applications.
• Gathers, analyzes information and supports resolutions to address application or business issues for a specific business group.
• Assists in training users on new or enhanced applications.
• Leads and directs the work of others.

Other Functions:

• Complies with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company.
• Performs special duties and other projects as may be assigned
• Establishes and builds strong working relations and partnerships with Business Units and Senior Management.

Qualifications:

• Bachelor's Degree preferred (preferably in MIS, IT, or Business)
• Insurance knowledge/certifications preferred.
• 7+ years' experience in analysis and documentation of requirements required.
• Project management skills preferred.
• Excellent written and oral communications
• Excellent problem solving and analytical skills
• Experience writing business requirements and functional specs
• Demonstrated knowledge of SDLC
• Experience with ServiceNow and/or Salesforce is a plus.
• Experience with UML and BPMN
• Experience with UI/design specs/wireframes. Any experience with Invision would be a plus and or utilizing a Design Think approach to prototyping.
• Ability to lead and manage enhancements and/or projects
• Knowledge of activities, tasks, practices and deliverables associated with eliciting and clearly defining and documenting required business functionality as well as non-functional requirements
• Knowledge of formal methodologies for planning and executing application development, enhancement, or support
• Knowledge of tools and techniques for design, development, and support of Client/Server applications
• Ability to write business requirements and functional specifications
• Strong writing and communication skills.
• Strong customer service orientation (responsive, consultative, collaborative and accurate).
• Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner.
• Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions.
• Strategic thinking; Applies organizational acumen to identify and maintain focus on key success factors for the organization.
• Superior attention to detail.
• Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities.
• Ability to work effectively as part of a team.