Executive Assistant

Executive Assistant To The CEO The Executive Assistant to the CEO serves as a trusted administrative and operations partner to the President and CEO. Reporting to the Senior Director, Executive and Enterprise Services, this role is responsible for managing the President and CEO's calendar, coordinating travel, scheduling meetings, preparing materials, and supporting the daily administrative and program operations of the CEO. The position provides dedicated administrative capacity for the CEO while supporting effective coordination across Board of Directors activities, Executive Leadership Team (ELT) meetings, Leadership Council meetings, and other CEO-sponsored meetings and strategic initiatives. The Executive Assistant coordinates Board scheduling and meeting logistics, assists with the preparation and distribution of materials, and collaborates closely with the Senior Director, Executive and Enterprise Services, who serves as Board Liaison. Success in this role requires exceptional organization, discretion, professionalism, attention to detail, and the ability to manage competing priorities in a fast-paced executive environment. The Executive Assistant serves as a primary point of contact for the President and CEO's schedule and administrative coordination and helps ensure that the President and CEO is well prepared and effectively supported and thoroughly briefed on key strategic initiatives. Currently, this is a hybrid position, and this position will be required to work on-site at our office and the frequency would depend on the department/division's requirements. Therefore, candidates must reside within a reasonable distance to commute to our office when required. How You Contribute Demonstrate the Clearinghouse's core competencies: Customer Focus, Optimizes Work Processes, Collaborates, Communicates Effectively, and Be Open and Authentic. Provide dedicated executive administrative support to the President and CEO. Manage and maintain complex schedule of the President and CEO, including prioritizing requests, scheduling meetings, resolving conflicts, and coordinating with internal and external stakeholders. Coordinate domestic business travel, itineraries, accommodations, transportation, and related logistics for the President and CEO and Board members, as needed. Serve as a primary administrative point of contact for the CEO and maintain professional interactions with Board members, executives, employees, and external stakeholders. Coordinate scheduling, logistics, travel, and meeting support for Board of Directors and committee meetings in partnership with the Senior Director, Executive and Enterprise Services. Assist with the preparation, formatting, organization, and distribution of Board, ELT, Leadership Council, and executive meeting materials. Support meeting logistics for CEO-sponsored meetings, ELT meetings, Leadership Council meetings, executive retreats, and other leadership forums. Manage the President and CEO's expense reports, reimbursements, invoices, and related administrative documentation in accordance with organizational policies. Support the tracking of the President and CEO's commitments, action items, follow-up activities, and meeting deliverables as assigned. Prepare and format correspondence, agendas, and executive communications using Microsoft Office applications. Coordinate catering, room reservations, audiovisual requirements, guest access, and meeting setup for President and CEO and Board meetings. Maintain confidential executive, Board, employee, and organizational information with the highest degree of discretion and professionalism. Partner with Conferences and Events and Facilities and Administrative Services staff to support the seamless execution of Board meetings, executive events, and leadership gatherings. Provide backup administrative support to ensure continuity of executive operations. Support special projects, strategic initiatives, and administrative activities assigned by the Senior Director, Executive and Enterprise Services and/or the CEO. Maintain accurate electronic and administrative records related to President and CEO operations and Board activities. What You Bring to the Table Bachelor's degree in any field of study. A combination of education and experience including military service will also be considered. 5 years of progressively responsible administrative support experience, including providing direct or general administrative support to C-level executives. Demonstrated experience coordinating complex executive calendars, travel, meetings, and communications; supporting executive leadership and governance-related meetings; handling confidential information; and effectively managing multiple priorities in a fast-paced environment. Advanced proficiency in Microsoft Outlook, including management of complex executive calendars, scheduling across multiple stakeholders and time zones, meeting coordination, inbox management, and travel itinerary planning. Advanced proficiency in Microsoft Word, PowerPoint, Excel, Teams, and other collaboration tools, including preparation, formatting, and maintenance of executive correspondence, presentations, reports, meeting materials, agendas, spreadsheets, and related documents. Demonstrated expertise in executive calendaring, meeting logistics, and coordination of high-priority activities involving executive leadership, Board members, committees, and external stakeholders. Strong organizational, prioritization, and time-management skills with the ability to manage multiple competing priorities and deadlines in a fast-paced environment. Excellent written, verbal, and interpersonal communication skills with the ability to interact professionally and effectively with individuals at all levels of the organization. Ability to exercise sound judgment, discretion, and professionalism when handling confidential, sensitive, and proprietary information. Strong attention to detail, accuracy, and follow-through in the preparation and management of executive communications, schedules, and related materials. Demonstrated ability to build and maintain effective working relationships with senior executives, Board members, external partners, and other key stakeholders. Ability to work independently, anticipate administrative needs, and proactively resolve scheduling and coordination challenges while maintaining effective collaboration across teams. Demonstrates the Clearinghouse's core competencies: customer focus, optimizes work processes, communicates effectively, collaborates, and is open and authentic. Must live within a commutable distance to Herndon, VA. Must be currently authorized to work in the United States on a full-time basis. We do not intend to sponsor external applicants for work visas, and may consider sponsorship only if no qualified candidates can be found who are authorized to work without sponsorship. Must be at least 18 years old. Additional Desired Qualifications Experience serving as the primary Executive Assistant to a Chief Executive Officer (CEO) or President. Experience supporting a Board of Directors and/or Board committees within a corporate governance environment. Experience with Board governance software, such as BoardEffect or similar meeting management platforms. Experience coordinating executive leadership events, Board meetings, annual meetings, off-site meetings, or other high-profile organizational events. Advanced experience preparing executive presentations, Board packets, briefing materials, and other communications for senior leadership audiences. Experience supporting executive and governance operations within a regulated, complex, or highly confidential business environment. Physical Demands Use of a computer for 8 or more hours a day. Use of a telephone and/or copy machine. Frequently required to sit for 7 or more hours per day. Occasionally required to use hands and fingers to operate, handle, and reach. Vision abilities include close vision and the ability to adjust focus Ability to work in a hybrid environment, including regularly reporting to the Herndon, VA office and as needed to support executive schedules, business needs, and team requirements. Benefits and Related Information The National Student Clearinghouse provides a robust benefit program designed to help meet the needs of each employee and their family, both now and in the future. We offer comprehensive medical, dental, and vision insurance, as well as life and disability insurance benefits, for employees and their qualified dependents. Health care, dependent care, and limited purpose flexible spending accounts, as well as a health savings account with annual employer contributions of $300 for employees and $600 for employees who are enrolled with their spouse and/or dependents, voluntary supplemental health plans for Accident and Hospital Indemnity coverage, and infertility coverage are options available for employees to set aside pre-taxed dollars for certain qualifying expenses. We offer a very generous 401k matching contribution program with the opportunity to defer pre-tax and Roth contributions, as well as catch-up contributions for those who are eligible! We are proud to offer a competitive paid leave program consisting of vacation, sick, and personal time, as well as paid holidays, up to 3 weeks of paid parental leave during a 12-month period, and up to 5 days of paid military leave per calendar year . Vacation time will accrue based on length of service, and new full-time hires can accrue up to 13 days of vacation and up to 10 days of sick time per year. On an annual basis, new employees may use up National Student Clearinghouse