Help Desk Specialist I: IT Support & Customer Care
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, seeks a help desk associate to support user inquiries across multiple applications. You will perform initial triage, document problems, create incidents, and ensure contract information is accurate and complete. The role emphasizes clear communication and teamwork with developers and customers. Minimum qualifications include a high school diploma and 0–1 year of customer service or help desk experience. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
$19 - $21 per hour
...A large financial services company is looking for a IT Service Desk Agent to provide top-notch technical support. You'll be the first point of contact for IT issues, ensuring smooth operations and excellent customer service. Responsibilities Answer IT support calls and...SuggestedPermanent employmentContract workWork experience placement- ...Description Job Description We are looking for a Second shift Help Desk/Desktop Support Analyst to provide reliable technical support for end... ...requests efficiently, and maintaining a high standard of customer care. Responsibilities: • Provide first-line technical...SuggestedAfternoon shift
- A technology services firm is seeking an experienced IT Help Desk Support representative in Columbus, OH. The role involves providing exceptional... ...and troubleshooting for users, ensuring a high level of customer service in a fast-paced environment. Candidates should have...SuggestedContract work
- ...highly organized and proactive IT Service Desk professional with a minimum... ...provide high-level technical support to end users across the organization... ...escalation Deliver excellent customer service with empathy and... ...IT support / service desk / help desk experience Strong...SuggestedLocal area
- Vaco by Highspring is seeking a Help Desk Analyst in Columbus, OH for a hybrid role. The candidate will handle first-level IT support for hardware, software, and mobile devices, document... ...to users. The role emphasizes strong customer service, problem solving, and...SuggestedContract work
$19.51 - $24.5 per hour
Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that... .... Performs basic user-problem analyses for the help desk. Assesses the customers’ issue, performs initial triage, documents the problem,...Contract workWork at officeFlexible hours- Surge Staffing is seeking a customer-focused IT Support Specialist (Help Desk Technician) to support employees at our headquarters and across the branch network in Columbus, OH. You will troubleshoot hardware, software, connectivity, and account access issues to keep operations...
- ...Provides a level of expertise to the Customer Support Services, which operates inbound call, outbound call, email, and/or web chat services... ...response for internal escalation for calls and chats from Specialists. Responsible for reviewing the queue for calls and chats...Contract workWork at officeLocal area
- ...Job Title : Service Desk Analyst Location: Columbus, OH (Onsite... ...provide first-level technical support to end users by resolving hardware, software, and IT service issues. The ideal... ...troubleshooting skills, excellent customer service, and experience supporting...Contract workRemote work
- ...Required Skills: 1+ year of experience working in a customer service or technical support role Exposure to Windows & Mac devices Experience... ...Description of Role\/Responsibilities: This Service Desk position is with a well-known organization in Columbus,...Flexible hours
$19 - $20 per hour
...Job Title : Technical Support Specialist I Department: Mobility Managed Services... ...advisory firm that helps organizations accelerate business... ...innovative technology. With 3,500+ customers nationwide, we deliver... ...reduced risk across the full IT ecosystem — from CX, IT infrastructure...Work at officeLocal areaRemote workFlexible hours$43.7 - $53.94 per hour
...reshape access to credit, helping millions move forward... ...for millions of customers. But the numbers only hint... ...2026), you’ll have the support to work in the way that... ...from you. The Team Our IT team manages support, projects... ...at Upstart. From help desk inquiries to onboarding...Bi-weekly payHourly payTemporary workFor contractorsWork experience placementSummer workCurrently hiringWork at officeLocal areaRemote workWork from home$26.44 - $31.25 per hour
...Looking for a place that will help you as much as you help... ...Join Vorys as a Service Desk Analyst. The position provides technology support for all computer users... ...of methods. Our growing IT department has a very... ...Library (ITIL) Superior customer service skills Responsible...Hourly payWork at officeLocal area- Army Recruiting Ohio is seeking information technology specialists to maintain, process, and troubleshoot military computer systems. This... ...maintaining networks, hardware, and software, providing customer and network administration services, and constructing, editing...
- ...United States Army Reserve is seeking information technology specialists to maintain and troubleshoot military computer systems. This entry... ...maintaining networks, hardware and software, providing customer and network administration services, and constructing, editing...
- ...Description Job Description We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a... ...troubleshooting. The ideal candidate has strong customer service skills, basic IT troubleshooting experience...Work at officeRemote work
$45k - $55k
...Description Job Description Help Desk Analyst (Tier 1) Job... ...Department Service Desk / Technical Support Reports To Service... ...responsible for providing exceptional customer service, resolving common... ...Qualifications ~0-2 years of IT support experience preferred....Full timeTemporary work- ...by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of... ...Tampa.Job Summary:Provides first level support for all end-users within the Company.Duties... ...field and 1-3 years of experience in a help desk environment. Skills and Abilities: Knowledge...Full timeWork at officeRotating shift
$18 - $20 per hour
...Job Description Product Support Technician Outdoor Power Equipment... ...via phone and email, guiding customers through safe mechanical and... ...skills – you listen carefully, explain clearly, and make customers... ...review applications quickly and help connect you to this role and...Hourly payTemporary workCasual workMonday to Friday$67.9k - $132.5k
...Overview The Service Desk Shift Supervisor... ...receive timely, high‑quality support for incidents and service... ...met in a federal IT environment. The supervisor... ...practices, customer service, and adherence... ...recurring issues, the position helps drive process improvements...Contract workWork at officeShift work$15 - $16 per hour
Overview Service Desk Agent CAYUSE COMPANY: Cayuse Civil... ...Desk Agent delivers customer service solutions in adherence... ...telephony and device support. Video Conference Unit... ...of ServiceNow IT Service Management System... ...(Healthcare, Dependent Care, Commuter). Short-Term...Hourly payFull timeTemporary workWork experience placementWork at officeLocal areaRemote workRelocationFlexible hoursNight shiftWeekend work- ...Infosys is seeking an IT Service Desk Agent serves as the first... ...assistance and support. Basic Qualifications... ...delivering a high level of customer service. Technical... ...Health and Dependent Care Reimbursement Accounts... ...AI-powered core that helps prioritize the execution...Full timeTemporary workRelocationShift workWeekend work
- Infosys is seeking an IT Service Desk Agent in Columbus, OH. This role is the first point of contact... ...users seeking technical assistance and support, handling incidents, service requests,... ...IT experience, strong communication, customer service skills, and the ability to work...RelocationFlexible hours
- ...seeking a Bilingual (Spanish/English) Service Desk Analyst in Columbus, OH for full-time... ...work. You will provide Level 1 technical support to English and Spanish-speaking users via... ..., and escalation where needed. Strong customer service and bilingual abilities are essential...Remote jobFull time
- ...thinking and logical reasoning skill set as you help Customers solve problems. Help customers. Solve... ...-quality products and customer service. It’s a combination of groundbreaking... ...products. Prolonged periods of sitting at a desk and working on a computer. Compensation...Casual work
- ..., An Accenture Federal Services Company, is seeking a customer service professional to support inbound/outbound calls, emails, and web chat while ensuring... ...solutions. Responsibilities include mentoring new specialists, assisting with process improvements, and maintaining...
$44k
...WIFI and switches; Ubiquity switches IT Ticketing System: Zendesk Supported Applications: Learning Management... ...independently and collaboratively Strong customer service and communication skills... ...IT professional to join our team and help support this exciting growth. Environment...$18 per hour
Bilingual (Spanish/English) Service Desk Analyst Req number: R8653 Employment type:... ...and vendors, and providing the technical support and customer service needed to solve requests. Job... ...remote . What You’ll Do Provide General IT end-user support Utilize excellent...Hourly payFull timeApprenticeshipWork at officeLocal areaRemote workWorldwideWeekday work$26.5 per hour
...Center.The Technical Analyst-Commercial provides industry-leading customer service through a thorough and advanced understanding of the... ...Strategic Enterprise, Wholesale, and Data Center customers in a 24/7 support organization.Let us tell you about the perks!Be part of a...Work at officeLocal areaLong distanceShift work- ...life flexibility, leadership that cares about your ability to succeed,... ...career with people motivated to help you succeed—and enjoy more of what counts . As an IT Risk Advisory Staff , you will work... ...and integrity, where you’ll be supported by Schneider Downs professionals...Summer holidayWork at officeWork from homeFlexible hours
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