Medical Receptionist

Receptionist Medical Records The receptionist/medical record provides general administrative support for the entire agency. Serves as administrative support staff by providing impeccable customer service to our clients. A primary responsibility is answering all incoming telephone calls to agency and routing to appropriate staff. Responsible for medical records management in the home health department. Responsibilities include answering phones and routing to appropriate staff, transferring phones to and from answering service on daily basis, daily in-coming mail and dispersing to appropriate staff, all daily out-going mail to include documentation requiring physician signature, developing and maintaining an accurate employee phone roster, processing all documentation requiring physician signature, faxing all discharge summaries, transfer summaries, case conferences summaries, and missed visit reports to the physician, ensuring that all faxed documents are date stamped, providing a stamp date for all incoming signed orders and 485s in Block 25 and then routing signed documentation to appropriate personnel for computer entry, preparing order list for office supplies with DOS approval and email list to management company, upon receipt of supplies, verifying packing slip to ensure all items are accounted for and providing DOS with signed and verified packing slip, maintaining adequate quantities of agency forms, preparing job application and personnel file information packets as well as patient admission packets, filing documentation in patients file, removing the chart copy from the patients file and replacing with the original, breaking down and thinning patient charts, typing meeting minutes and/or memos for the managers, and other duties as assigned by management. Qualifications This position requires at least the following minimum requirements: preferred 1-2 years of administrative experience, skillful in organization of work and in principles of time management, good communication skills and ability to establish good rapport with other staff members, demonstrated ability to work with patients and employees, excellent written communication, high level of confidentiality, excellent communication skills, both verbal and written, knowledge of all company policies and procedures, ability to work on a timetable, follow instructions, responds to management direction and solicits feedback to improve performance, excellent character references and solid work background, ability to read, write and speak English, Spanish is preferred, knowledge and proficiency of office computer equipment and software, ability to multi task and work in a fast-paced office setting, proven ability to cope with conflict, stress and crisis situations.