ITSM Executive Leader: AI-Driven Enterprise Service
New York Life Insurance Co
New York Life is seeking a Director of IT Service Management (ITSM) to lead the enterprise SMO, setting governance and strategy for Incident, Problem, and Change Management across IT. You will drive operational resilience, automate workflows, and partner with Infrastructure, Security, and Architecture teams to elevate service availability.
In this hybrid role, you will guide executive reporting, develop high-performing ITSM teams, and advance AI-enabled service management, ensuring value
#J-18808-LjbffrVacancy posted 7 hours ago
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