Field Service Coordinator
$60k - $70kNorthPoint Search Group
Field Service Coordinator Who: A fast-growing service and logistics company supporting field operations across the Southeast. What: Seeking a Field Service Coordinator to oversee technician scheduling, client communications, and on-time service delivery. When: Hiring now due to company growth. Where: Atlanta, GA Why: This role has opened as part of our expansion and increased service demand. Office Environment: Team-oriented, process-driven, and fast-paced. Salary: $60,000–$70,000 annually, depending on experience. Position Overview: The Field Service Coordinator ensures efficient field operations by managing schedules, communicating with customers, and providing essential support to technicians to maintain exceptional service standards. Key Responsibilities:
- Coordinate and schedule field service technicians based on demand and geography
- Serve as the liaison between field teams and customers for scheduling and updates
- Track service calls, parts, and job completion timelines
- Maintain accurate records in the service management system
- Support compliance with safety and service quality protocols
- 2+ years of experience in service coordination, dispatch, or a related role
- Excellent multitasking and communication skills
- Strong proficiency with scheduling and CRM software
- Comfortable working in a dynamic, deadline-driven environment
- High school diploma required; associate or bachelor’s degree preferred
$24 - $28 per hour
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