Customer Service Representative

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Health insurance
• Paid time off

Lawn Doctor is looking for a reliable individual to provide exceptional customer service to our current and future customers. This position revolves around listening to concerns and showing how our services can be a solution. Compensation is hourly based. The ideal hours structure would be 6 am - 2 pm Monday-Friday but can be somewhat flexible. We will consider part-time applicants as well.

The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication and computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience in the lawn care industry is highly desirable but not required.

The following is a representative list of duties and responsibilities associated with this position:

• Takes inbound calls from customers and potential customers
• Makes outbound calls to follow up on proposals and onboard new customers
• Selling services over the phone
• Maintains customer data records
• Communicate with service team members to ensure customers' needs are met

If you enjoy multitasking and would like to be a part of a fast-paced, dynamic team, we are waiting to hear from you! We offer a competitive salary and benefits.

Potential for expanded role and responsibilities in a growing franchise.