Receptionist

Receptionist Position at Milton CAT

Milton CAT is seeking an experienced Receptionist to work out of our brand-new Stoughton, MA location. The Receptionist will be responsible for assisting both internal and external customers, answering incoming calls, directing calls to appropriate associates, as well as performing additional clerical duties. Candidates must be organized, able to multi-task and have strong oral and written communication skills.

Pay Rate: $20.00 per hour.

Responsibilities

• Greet all customers and answer incoming calls in a polite and timely fashion.
• Assist customers with navigating the facility making sure they are helped by the appropriate department.
• Make outbound calls to customers regarding their order status.
• Assist customers looking to pick up/drop off parts/machines.
• Process cash, check and credit card payments and returns.
• Complete end of day AR requisition procedure.
• Create sales orders for miscellaneous parts and novelties.
• Receive, sort and forward incoming mail. File and accurately maintain paper files.
• Order and maintain inventory of branch office supplies.
• Work with and schedule vendors for miscellaneous facility repairs and maintenance items.
• Order, sell and maintain accurate inventory of CAT retail merchandise and apparel.
• Code accounts payable invoices and credit memo's, match invoices to backorder paperwork
• Work on various projects and tasks for multiple departments/facilities as needed.
• Perform various clerical duties including preparing documents/reports.
• Assist department managers in coordinating onsite events.
• Perform related duties as assigned.

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.

• High school diploma or (GED) equivalent, with college or trade school preferred
• 3-5 years of experience as a receptionist/administrative assistant preferred.
• Proficient in the use of a computer and related software (Word, Excel, Etc.).
• Strong written and verbal communication skills.
• Strong problem-solving skill and be detail orientated with a high level of accuracy.
• Ability to perform duties with a sense of urgency, exceeding customer expectations.
• Ability to work with minimal supervision.
• Excellent organizational skills.
• Ability to work in a dynamic, fast paced environment.

This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties.

Milton CAT, a privately held company, is the exclusive distributor of Caterpillar earthmoving and construction machinery, engines and generator products in the Northeast. We are experiencing solid and steady growth. If you have a passion for heavy equipment and other power systems (Big Toys) and for the opportunity to work for an iconic brand of the highest quality and best supported products in the industry, we look forward to hearing from you. Other reasons to join our team include:

• Great health insurance benefits. Several options including 1 with 100% Health Insurance covered by the company.
• Team oriented
• Extensive Training
• Strong career path and advancement
• 401k, Dental, Life/Disability Insurance

You must apply online. A background check and drug test are required as part of our pre-employment process.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.