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Director of Customer Experience & Growth Strategy

Vaco Charlotte

Vaco by Highspring in Downtown LA is seeking a Director of Customer Experience to build and lead a new CX function overseeing Customer Service, Sales Support, and Marketing. This high-impact role reports to the VP of Sales and drives the overall customer experience strategy. The ideal candidate has 8+ years of leadership within CX, a track record building CX programs, and strong analytical skills, with a focus on building scalable processes and KPIs. #J-18808-Ljbffr Vaco

Vacancy posted 2 days ago
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