Director of Customer Experience & Growth Strategy
Vaco Charlotte
Vaco by Highspring in Downtown LA is seeking a Director of Customer Experience to build and lead a new CX function overseeing Customer Service, Sales Support, and Marketing. This high-impact role reports to the VP of Sales and drives the overall customer experience strategy. The ideal candidate has 8+ years of leadership within CX, a track record building CX programs, and strong analytical skills, with a focus on building scalable processes and KPIs. #J-18808-Ljbffr Vaco
- ...Recruiter Services seeks a strategic Director of Customer Experience to lead the customer journey across service... ...role will develop structure, strategy, processes, and KPIs to create a best-in-class CX while supporting growth. The role emphasizes building scalable...Suggested
- ...Director of Customer Experience Direct Hire | Onsite Downtown LA (flex for the right candidate)... ...shaping the overall customer experience strategy. Overview Reporting... ...significant influence on company growth Opportunity to build and shape an...SuggestedFor contractorsWork at officeLocal areaFlexible hours
$150k - $200k
...food distribution company, is seeking a Director of Customer Experience to build and lead a newly created... ...shaping the overall customer experience strategy. Overview Reporting directly to the... ...with significant influence on company growth Opportunity to build and shape an...SuggestedLocal areaFlexible hours- Brainlabs, an independent agency, is seeking a Client Director to lead high-value client relationships and drive revenue through a scientific media approach. You’ll own strategy, oversee pitches, and collaborate with Client Success teams to deliver brilliant work and measurable...SuggestedFull time
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...be based on your skills and experience — talk with your recruiter to... ...rare opportunity to step into a customer experience leadership role at... ..., and international growth. Customer experience has become... ...impact. The Role We’re hiring a Director of Customer Experience to lead...$160k - $200k
Director of Customer Experience A growing and stable food distribution company is looking for a strategic... ...responsible for developing the structure, strategy, processes, technology, and team... ...while supporting the company's continued growth. This is an ideal opportunity for a...For contractorsWork at officeLocal area- Vaco by Highspring seeks a Director of Customer Experience to unite Customer Service, Sales Support, and Marketing into a cohesive, data-driven function in Los Angeles. The role requires a proven builder with 8+ years in CX or related leadership, experience creating scalable...
- ...You will plan, execute, and complete tax projects while delivering innovative planning, consulting, and compliance strategies. You will also drive growth through external networks, sales opportunities, and participation in professional events, aiming to improve profitability...
$87.4k - $253k
We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. We bring together strategy, creativity, and technology to help organizations... ...You Are A growth-minded strategist with experience helping clients translate bold visions...Live inWork at officeLocal area- ...Operations Client Solutions team helps formulate industry strategy and identify growth opportunities. In order to deliver industry-specific... ...audits Qualifications Minimum Qualification(s) 5+ years of experience in account management/client services roles in CPG/Apps High...
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...performance products. We’re on a high‑growth, fast‑moving ride,... ...Role Retention & Merchandising Strategy Manager—strategic role defining... ...performance data, customer insights, and market context... ...leadership. About You 2-4 years of experience in management consulting, ecommerce...Full timeTemporary work- ...fast-growing marketplace company in Los Angeles seeks a Director of Customer Experience to lead support operations and implement an AI-first approach... .... Ideal candidates have 3-8 years of experience in high-growth environments, particularly with AI-driven systems and...
- A leading marketing and communications company is seeking a Director, OOH to enhance client relationships and drive innovative investments... ...environment. The ideal candidate has over 10 years of experience in Out-of-Home advertising, excellent leadership capabilities,...
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Position Summary Our Deloitte Customer team empowers organizations to... ...with customers through innovative strategies, advanced analytics, Generative AI,... ...creative design. We can enhance customer experiences and drive sustained growth and customer value creation and...Local area- ...with Enterprise DSO Partners. This role requires 50% travel and strong sales leadership to foster growth. Ideal candidates will have over 5 years of relevant experience, excellent communication skills, and a bachelor's degree. The company offers a competitive salary and...
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- ...advocate for the work, and guide client feedback to protect the creative process. The role emphasizes managing mid- to senior-level client relationships, delivering strategic POVs, and driving growth through robust industry knowledge and #J-18808-Ljbffr TBWA\WorldwideWorldwide
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...Streaming TV Translate client goals into performance‑driven strategies focused on CPA, CAC, and ROAS Identify client needs and surface... ..., Economics, Statistics, or Data Analytics 2+ years of experience in post‑sales account management or client services, with exposure...Work at office2 days per week$26.35 per hour
...to the team Qualifications & Experience GUEST EXPERIENCE SUPERVISOR The... ...with ensuring world class customer service is always delivered by... ...leading all Customer Service strategies. Ensure the highest possible... ...further education and career growth. Numerous Learning and Advancement...Local areaFlexible hoursShift workWeekend workDay shiftAfternoon shift$70k - $100k
...Success Manager in Los Angeles. This role is crucial for managing creator onboarding, fostering relationships, and driving revenue growth through innovative solutions. The ideal candidate is experienced, tech-savvy, and passionate about supporting the creator economy....$70k - $100k
...on our platform in Los Angeles. This role involves onboarding, relationship management, revenue growth, and market analysis. The ideal candidate has experience in customer success and is tech-savvy, comfortable utilizing AI tools to drive better outcomes for creators....$192.5k - $264.7k
...enterprise that impacts the customer. We deliver the only... ...human processes and experiences for customers and... ...Customer Success team, the Director of AI Customer Success... ...will lead customer strategy by focusing on and following... ...and driving growth and adoption of SAAS solutions...Full timeCasual workRemote work- ...space, we create unforgettable experiences for our guests. We are... ...: Develop and implement strategies to collect, analyze, and act... ..., F&B, etc.) on exceptional customer service and hospitality skills... ...deeply in their wellbeing, growth, and sense of belonging....Work at officeLocal areaShift workAfternoon shift
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...managing relationships with city officials and agency leaders to drive service improvements and revenue growth. The ideal candidate has over 7 years of experience in a client-facing role and is data-driven, capable of leveraging data for strategic decisions. The position...- LettrLabs USA is seeking a VP of Customer Success to own the entire post-sale journey, unifying CS, Support, and Account Management into... ...function. You will lead activation, retention, and spend growth while partnering with Sales, Product, and Marketing to drive renewal...
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