Life & Health Customer Service Team Lead - Remote

One80 Intermediaries Inc.

Remote job

One80 Intermediaries is seeking a Customer Service Team Lead – Life & Health to join our remote-friendly team. The role supports the Affinity Customer Service group with coaching, workflow oversight, and escalation for CSRs, ensuring service standards and HIPAA compliance. You will mentor, monitor queue activity, participate in QA, and help develop SOPs and training materials while maintaining a positive, member-focused environment. #J-18808-Ljbffr One80 Intermediaries Inc.

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Vacancy posted 5 days ago

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