Quality Engineer

Reliability and Quality Engineer – Warewash Division – Troy, OHIllinois Tool Works (ITW) is a Fortune 200 company that produces diversified products in global markets. The Food Equipment Group is one of seven ITW decentralized business segments. Reporting to the Sr. Manager of Quality and Customer Support, the Reliability and Quality Engineer works in the Warewash Division at its Troy, Ohio, facility located 20 minutes north of Dayton. The Warewash Business Division produces Hobart, Stero and Somat branded commercial dishwashers, waste equipment and disposers used in hotels, retail, restaurants, cruise ships, schools, universities, and other environments. We are the industry leader and seeking to expand our growth in existing served markets as well as new markets. We are in search of a Reliability and Quality Engineer to help support and grow the FEG Warewash business through improvements in design, processes, and procedures.Summary of What You Will Do:As the Reliability and Quality Engineer you will provide detailed quality planning for new product development projects and existing products to assure conformance of engineering and marketing specifications and quality management systems. This position will evaluate field performance data, conduct reliability testing, and use problem solving skills to improve product quality and uptime. You will recommend improvements in designs, processes, and procedures to assure quality from development to production. Your responsibilities will include agency compliance, FMEA's (failure mode effect analysis) and DVP&R (design verification plan and report), root cause analysis investigations, and customer escalation support. This position works in a lab, field, and office setting, and involves hands-on testing and teardown of machines, as well as office work including data collection and interpretation, presentation of data and solutions, and participation on project teams.What We Are Looking For:Quality control experience in a product development environmentAbility to interact with customers and build relationships through issue resolutionProvide guidance to service technicians to successfully repair products in the fieldReliability testing experienceBrings energy and drive to challenges while maintaining a positive, results-oriented mindsetAgency compliance experienceProduct development experience working in manufacturingFabrication and/or design/drafting experienceWorking with suppliers on product requirements.Passion for continuous improvement through root cause analysis and problem-solving skillsAbility to execute projects within specified timelinesKnowledge of product quality improvement processesAn individual to support the Quality Management SystemsAdvanced data analysis skillsMust be detailed oriented, organized, and proactiveEducation and experience:BS Degree in Quality, Engineering or Operations Management3-5 years of quality or manufacturing engineering experiencePreferred experience reading/creating technical drawings and documentsRequires effective written, verbal and presentation skillsMS Office application proficiencyTake this opportunity to join a successful and enthusiastic global team where we value the inclusion of diverse team members. You will enjoy a competitive salary and generous benefits that include health, dental, life and STD/LTD insurance, 401k (with match), and an education tuition reimbursement program.ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.Compensation Information: $74,000 - $90,000ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.