Patient Contact Center Representative

To support a growing healthcare practice, the part-time Patient Contact Center Representative will manage patient scheduling through inbound and outbound calls, ensuring a high standard of customer service and operational support in a remote environment. Key responsibilities Schedules appointments for multiple clinics and manages inbound and outbound calls to assist patients effectively Maintains compliance with federal and state laws while verifying patient data and insurance information Documents required information in the electronic medical record (EMR) and addresses patient concerns as needed Required qualifications High School Graduate or equivalent 1+ years of experience in healthcare preferred Previous customer service experience Call center experience preferred Proficiency in computer programs such as Email, PowerPoint, Excel, and Word