System Administrator Lead

Job Title: System Administrator Lead Duration: 12 months with the possibility of extension Hours: Monday - Friday 8:00 AM- 4:30 PM Supervisor: Manager of Infrastructure, Storage & Compute Location: 100 East 11th Street, City Hall Annex, 37402, Chattanooga Salary Range: $60,000 to $70,000 Job Descriptions: Classification Summary The System Administrator Lead works under the supervision of the Manager of Compute & Storage Systems. The incumbent in this position acts as the senior technical expert on systems and database matters and takes a technical lead on projects that require specialized expertise. This is a non-supervisory position, and all reporting is directed exclusively to the Manager of Compute & Storage Systems. The System Administrator Lead is a stand‑alone position. Essential Functions (The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position‑specific duties.) Manage numerous concurrent tasks and assignments. Serves as a senior technical escalation point and provides technical mentorship to IT staff during complex assignments, projects, or system outages. Serves as a subject matter expert for all systems and responsible for the maintenance, configuration, and reliable operation of computer systems, servers, and virtualization. Install and upgrade computer components and software, manage virtual servers, and integrate automation processes. Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues. Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure. Perform or coordinate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures. Responsible for capacity, storage planning, and database performance. Provides Google Workspace and Google Cloud Identity support; designs, implements, and maintains cloud identity management architectures, organizational units (OUs), access control policies, and Single Sign‑On (SSO) integrations. Oversees infrastructure as code (IaC) and configuration management frameworks to automate cloud provisioning and deployment workflows. Manage and maintain Windows server roles, including File Servers, Network Access Protection (NAP), Active Directory, and Group Policy Objects (GPOs), ensuring configuration integrity, security compliance, and optimal performance. Performs database administration activities and application software support. Provides end‑user support which includes answering technical questions related to operating systems, software products, and related items. Must meet regular attendance requirements. Must be able to maintain good interpersonal relationships with staff, co‑workers, managers, and citizens. Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner. Performs other duties as assigned. Department Specific Duties Including, but not limited to: Manage and monitor Google Cloud Platform (GCP) resource allocation, IAM permissions, cost optimization, and project governance. Perform regular audits of Google Drive external sharing policies and Data Loss Prevention (DLP) rules to protect sensitive city data. Collaborate with the security division to manage vulnerability remediation, container/VM security, and system patching cycles. Develop, maintain, and review comprehensive architectural diagrams, runbooks, and standard operating procedures (SOPs). Bachelor's degree in Information Technology, Information Systems, Computer Science, or a related field, and four (4) years of professional experience in network, system, or cloud administration. Equivalent combinations of education, technical training, and professional experience in database, network, system, or cloud administration will be considered. Licensing and Certifications CompTIA Server+ or Linux+ – Desired Microsoft Windows Server Hybrid or Advanced Administrator - Desired Supplemental Information Technical Knowledge & Skills: Advanced working knowledge of enterprise virtualization platforms (VMware, Hyper‑V, or equivalent) and hybrid cloud infrastructure (Azure, AWS, or GCP). Strong knowledge of core networking protocols (TCP/IP, DNS, DHCP, VLANs) and systems software. Expertise in scripting and infrastructure automation tools (PowerShell, Python, Ansible, or Terraform). Expert knowledge of security frameworks, identity governance (Active Directory/Entra ID), storage area networks (SAN/NAS), data protection, and modern disaster recovery/failover protocols. Core Abilities: Continually gain new knowledge and adapt to emerging technologies by reviewing technical publications and participating in professional development. Ability to analyze complex systems failures, define technical requirements, and propose scalable solutions. Ability to configure, test, and troubleshoot enterprise server hardware and hybrid network equipment. Ability to collaborate within a team‑based environment. Excellent verbal and written communication skills with the ability to translate complex technical concepts for non‑technical stakeholders. Physical Demand Positions in this class typically require reaching, fingering, grasping, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. #J-18808-Ljbffr Century Technologies, Inc.