Chief Operating Officer

Chief Operating Officer (COO)

Join Stress Care of New Jersey and make a lasting impact in behavioral health care. We're seeking a dynamic, strategic, and experienced Chief Operating Officer (COO) to lead operations across our growing network of behavioral health and addiction treatment centers.

About Us: Stress Care of New Jersey, LLC is a premier Behavioral Health and Addiction Treatment Center, licensed by the State of New Jersey and accredited by The Joint Commission. We provide a full continuum of outpatient services, including psychiatric evaluations, medication management, individual and group therapy, intensive outpatient programs (IOP), and partial care. Our integrated team includes psychiatrists, nurse practitioners, clinical social workers, counselors, and peer professionals, all dedicated to delivering compassionate, evidence-based care to adults and adolescents.

Position Summary: The Chief Operating Officer (COO) provides visionary leadership and operational oversight across all Stress Care of NJ locations. This executive role ensures high-quality patient care, operational excellence, financial stability, and regulatory compliance. The COO works closely with the CEO and leadership team to drive growth, improve performance, and expand our impact in behavioral healthcare throughout New Jersey.

Key Responsibilities:

Operational Leadership

• Oversee and optimize daily operations across multiple clinical sites to ensure consistency, efficiency, and compliance.
• Develop and implement scalable operational strategies, policies, and procedures that support organizational growth.
• Ensure effective utilization of electronic medical records (EMR) systems and technology across sites.
• Maintain adherence to HIPAA, OSHA, CMS, and Joint Commission standards.

Strategic & Business Development

• Collaborate with the CEO and leadership team to define and execute long-term strategic goals.
• Identify opportunities for expansion, partnerships, and service diversification within behavioral health.
• Analyze market trends, payer environments, and emerging technologies to maintain a competitive edge.

Financial Management

• Oversee financial operations including budgeting, forecasting, and revenue cycle performance across multiple facilities.
• Partner with finance and billing departments to maximize profitability and streamline processes.
• Monitor key performance indicators (KPIs) to drive efficiency and sustainable growth.

Human Resources & Leadership

• Lead and mentor senior clinical and administrative leaders across multiple sites.
• Foster a collaborative, accountable, and mission-driven organizational culture.
• Oversee workforce planning, training, and professional development initiatives.

Patient Care & Experience

• Champion a patient-centered philosophy throughout all service lines.
• Monitor satisfaction metrics and ensure continuous improvement in care quality and service delivery.
• Support innovative approaches to integrated behavioral health and addiction care.

Qualifications:

• Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred).
• 7–10 years of senior leadership experience in healthcare operations, preferably within behavioral health or addiction treatment settings.
• Proven success managing multi-site clinical operations and large interdisciplinary teams.
• Strong understanding of healthcare compliance, revenue cycle management, and strategic planning.
• Exceptional communication, analytical, and organizational skills.

Benefits:

• 401(k) with matching
• Health, dental, and vision insurance
• Paid time off and holidays
• Tuition reimbursement and professional development assistance
• Employee referral program
• Monday–Friday schedule, 8-hour shift