Lending Solutions Manager IV

This is a hybrid role with the expectation that time working will regularly take place inside and outside of our Portsmouth, NH office.

First Citizens Bank Equipment Finance provides leasing and equipment financing solutions to thousands of small businesses, across various industries, nationwide. We provide financing solutions to our borrowers and lessees, and assist our vendor partnerships in growing sales, profitability, and customer loyalty by providing customized, value-added finance solutions to their client base.

Our cutting-edge technology platform allows small businesses to access financing through a highly automated credit approval, documentation, and funding process. Transactions range from $25,000 to $1M.

Reporting to the Vice President of the Specialty Vehicle division, the Specialty Vehicle Lending Solutions Manager is responsible for providing financing and leasing solutions to end user customers by prospecting, qualifying, and onboarding commercial vehicle dealers to offer our financing solutions to their customers.

• Prospect, qualify, and onboard commercial vehicle dealers to offer our financing solutions to their customers.
• Manage commercial vehicle financing and leasing projects for end user customers, which entails credit analysis, project management, and decision-making on pricing.
• Prospect, Qualify and Close business opportunities to meet or exceed monthly origination targets and acquisition goals.
• Advise customers on financing solutions for their business.
• Efficiently and effectively address the customer's business needs, offer appropriate value proposition solutions, negotiate price, and close accounts over the phone.
• Maintain a database of dealers and their mutual customers through documentation by recording activity and statistics on each outbound call; uphold standards for the minimum number of calls and talk time per day.
• Maintain on-going productive relationships with existing customers and vendors to earn repeat business.
• Keep abreast of current industry, source, and market activities.
• Be strategic minded toward organizational mission and goals.
• Continuously evolve partnership development to improve partnership efficiency and effectiveness.

Basic Qualifications:

Bachelor's Degree and 2 years of Financial Services

-OR-

High School Diploma or GED and 6 years of Financial Services

Additional Qualifications

• Self-motivated, team oriented, and hard-working with a passion for inside sales
• Strong written and verbal communication skills with an ability to communicate effectively across business levels
• Strong Customer Service skills with exceptional attention to detail
• Proficient with Microsoft Office Suite; Excel, Word
• Highly coachable and adaptable

Preferred Qualifications:

• Financial Services industry experience
• Inside Sales experience
• Salesforce / CRM experience
• Bilingual (English / Spanish)
• Client-focused, proactive, and results-oriented.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at