Memory Care Manager

Job Description

The Memory Care Manager @ Drake Terrace directs, coordinates, and supervises care services provided by care associates for the residents within the Memory Care Department. Responsible for ensuring exemplary service is delivered with integrity, dignity, and compassion. May be responsible for medication control and coordination with physicians to ensure care and medications are delivered as directed. Responsible for the delivery of high-quality care by encouraging independence and ensuring each resident’s physical, social, cultural, and intellectual well-being.

This is a full-time position, Sunday-Thursday. 

Starting pay: $72-77k/yr

Key Responsibilities

Leadership & Program Management

• Oversee day-to-day operations of the Memory Care neighborhood.

• Implement and sustain the Heirloom Memory Care and Art of Living Well® programs.

• Coordinate care with nursing, life enrichment, dining, and other department leaders.

• Maintain regulatory compliance and uphold all company policies and standards.

Resident-Centered Care

• Promote engagement based on each resident’s history, interests, and preferences.

• Conduct care assessments and determine appropriateness for memory care setting.

• Monitor and respond to residents’ behavioral expressions using person-centered interventions.

• Ensure high standards of physical, emotional, and intellectual well-being.

Staff Management & Development

• Recruit, hire, train, and supervise Memory Care staff.

• Lead regular associate meetings, training, and performance evaluations.

• Maintain staffing schedules and oversee daily care assignments.

• Foster a positive team culture and provide coaching and mentoring for staff.

Family & Community Relations

• Act as liaison to families and provide support, communication, and education.

• Host family education sessions and support groups.

• Represent the community’s values and care philosophy in all external interactions.

Operational Oversight

• Monitor departmental budget, labor, and supply use in coordination with leadership.

• Document care activities and collaborate with external care providers as needed.

• Participate in community safety initiatives and emergency response procedures.

Qualifications

Education & Experience

• Degree or certification in health services, social services, recreational therapy, or a related field.

• Minimum 1–3 years of experience working with seniors, particularly those with dementia.

• Prior leadership or supervisory experience preferred.

Licenses & Certifications

• State-specific license or certification (if applicable).

• CPR certification required.

• Dementia care or therapeutic recreation certification preferred.

Skills & Competencies

• Strong leadership and interpersonal communication skills.

• Ability to manage multiple priorities with attention to detail and compassion.

• Familiarity with dementia-related care practices and activity programming.

• Proficiency in Microsoft Office and other care management software.

• Must be able to work flexible hours, including some weekends and holidays.

What’s in it for me? (Great Question!)

• Competitive Salary
• A free meal per shift
• Health-care Benefits including Vision & Dental 
• Matching 401k 
• Paid Time Off
• Rewards and Bonus Opportunities
• Continuous Training and Growth Opportunities

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.

 All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB Test and Background Check

*Kisco Senior Living is an Equal Opportunity Employer