Receptionist, Balise Toyota

Receptionist, Balise Toyota

Toyota West Springfield - West Springfield, MA 01089

Salary Range $15.00 - $22.00 Hourly

Overview

Receptionist

Balise is looking for a front desk receptionist to manage the front desk and to perform a variety of administrative and clerical tasks.

Job Description

Greeting customers at the reception, answering customers' questions and providing information on procedures or policies.

Provides excellent customer service throughout the customers visit.

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

Directs visitors by maintaining employee and department directories; giving instructions.

Computing and recording transaction totals.

Counting money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change, as well as reconciling the cash drawer at the end of the shift.

Files and maintains all service records as required by the warrantor.

Establishing or identifying prices of parts or service and tabulating bills using calculators, cash registers, or computers.

Using ADP on a daily basis.

Keeps informed of all factory recalls and bulletins.

Provide additional administrative support as needed.

Issuing receipts, refunds, credits, or change due to customers.

Compiling and maintaining non-monetary reports and records.

Environmental & Physical Requirements

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear.

While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds

Benefits Include

Health, dental, life and disability insurance

401(k) with company match

Flexible spending accounts

Paid Time-Off

Employee discounts on service, parts and vehicles

Qualifications

Customer Service experience

Previous Receptionist experience is preferred but not required.

Experience with ADP is preferred

Cashiers need to be responsible and organized, and have good communication skills.

Must be trained in Word & Excel