Logistics Coordinator

The Logistics Coordinator plays a critical role in ensuring the timely and accurate delivery and installation of equipment at client locations. This fast-paced position requires strong organizational and communication skills to effectively coordinate activities between clients and internal teams, including Sales, Order Processing, Warehouse, Setup, Inventory, Logistics, Order Fulfillment, and Deployment Specialists. The ideal candidate will proactively manage daily priorities, maintain clear and consistent communication across all stakeholders, and ensure seamless execution throughout the delivery and installation process to support exceptional customer satisfaction and operational success.

Job Responsibilities

• Expedite the deployment of equipment to clients
• Weekly review of sales orders for potential deployment
• Obtaining delivery dates and times for deployment in coordination with all parties involved
• Logically arrange daily delivery routes to maximize efficiency
• Assisting in the integration process to optimize deployment (CW tickets)
• Organize and initiate internal group calls (Gold Team meetings) if necessary
• Create and update spreadsheets with information pertaining to deployments
• Create, organize, and update delivery calendar posts for review by all internal teams
• Keep detailed records of deployments and equipment in system database
• Obtain site survey information prior to delivery to ensure proper resources are available
• Create delivery paperwork for deployment specialists for client review and signature
• Receive return delivery paperwork and submit to contracts department in a timely fashion
• Engage in additional tasks that arise surrounding custom deployments

Key Competencies

Accountability:

• Takes personal responsibility for job performance
• Completes work in a timely and consistent manner
• Sticks to commitments

Initiative:

• Takes action to influence events
• Generates ideas for improvement, takes advantage of opportunities, suggests innovations
• Does more than required

Communication:

• Expresses ideas effectively
• Organizes and delivers information appropriately
• Listens actively

Decisiveness:

• Uses sound judgement to make good decisions based on information gathered and analyzed
• Considers all pertinent facts and alternatives before deciding on the most appropriate action
• Commits to decision

Motivation:

• Displays energy and enthusiasm in approaching the job
• Commits to putting in additional effort
• Maintains high level of productivity and self-direction

Problem Solving:

• Analyzes problems by gathering and organizing all relevant information
• Identifies cause and effect relationships
• Comes up with appropriate solutions

Teamwork:

• Interacts with people effectively. Able and willing to share and receive information
• Co-operates within the group and across groups
• Supports group decisions and puts group goals ahead of own goals

Detail Oriented:

• Ability to see and pay attention to details
• Ability to recognize the component parts of a procedure or object
• Verify the correctness or error in an individual part or procedure

Time Management:

• Process of planning and exercising conscious control of time spent on specific activities increasing effectiveness, efficiency, and productivity
• Designed combination of processes, tools, techniques, and methods

Desired Skills and Qualifications

• High school diploma required
• Bachelor's degree preferred but not required
• Experience in a similar field and work environment
• Excellent communication skills

• Great organizational skills
• Ability to work under pressure
• Ability to keep many tasks organized and moving forward at once
• Extroverted, comfortable with customer interaction
• Proficiency in Microsoft Office products, especially Excel
• Excellent attention to detail and accuracy in completion of tasks
• Proactive attitude of customer service and integrity
• Demonstrated problem troubleshooting, root cause and resolution skills
• Aptitude in operating office technology on a daily basis

Benefits:

• Excellent benefit offerings including: medical, dental, vision, and supplemental insurance
• 20 days of paid time off
• Cellphone allowance
• Company paid life insurance and long-term disability insurance
• 401(k) plan with matching company contribution
• Paid training and certification opportunities
• Annual company store allowance

"Our growth is mirrored by the quality of people we have invested in." - Louis F. Usherwood, CEO

Usherwood Office Technology is an Equal Opportunity Employer.

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