Development Program Manager (Q-Systems: Telecom Quality)

Development Program Manager (Q-Systems: Telecom Quality)

It's exhilarating to find yourself at a pivotal moment in history and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure.

And we'd like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave for primary and secondary caregivers
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program

The Development Program Manager (Q-Systems: Telecom Quality) is primarily responsible for leading and managing Q-Systems (with a focus on telecom/low-voltage Quality) for design, pre-construction and construction activities across several campuses. The Program Manager will interact daily with Facilities, Contractors, Designers, Engineers, Commissioning Agents, Vendors, and Data Center Operations staff and should have both written and oral communication skills commensurate with this level of regular communication.

Q-Systems is a technology team within the QTS Development organization. Q-Systems ensures critical facility operation systems are designed and implemented per our basis of design documents to ensure our buildings operate per requirements. The critical facility operation systems include the QTS corporate network, facility network, wireless access points, BMS / EPMS control systems and security technology. Each of these systems ride on the QTS low voltage network. Deployment of the network infrastructure is a key component to ensure projects are complete per tenant lease and project construction schedules.

The Development Program Manager (Q-Systems: Telecom Quality) is primarily responsible for leading and managing the design, pre-construction and construction activities on a given project. The Project Manager will interact on a daily basis with Facilities, Contractors, Designers, Engineers, Commissioning Agents, Vendors, and Data Center Operations staff and should have both written and oral communication skills commensurate with this level of regular communication

• Program level support for network infrastructure deployments across our portfolio
• Coordinate with QTS network infrastructure and technology teams to ensure infrastructure meets the facility needs
• Support our Q-Systems team with network infrastructure coordination
• Manage port schedule creation for development projects
• Review project design to ensure compliance with QTS system standards and Basis of Design documents.
• Create and communicate updates on development program & project status suitable for executive level reviews. Effectively present information in a manner to support efficient decision making
• Implement and manage multi-phased site development plans to achieve time, budget, and quality standards in a predictable fashion. Continuously update a campus master plan to provide predictable statistics in a dynamic environment
• Write scopes of work for design, construction, commissioning services & participate in procurement and project cost estimates
• Evaluate and level pricing proposals for design, construction, and commissioning services
• Establish project schedules and manage teams to on-time completion
• Develop plans for product deployment and review/communicate plans with QTS staff involved
• Establish and maintain relationships serving as liaison with key QTS stakeholders
• Represent QTS Q-Systems interests as leader in OAC and low voltage meetings
• Review project implementations to ensure compliance with approved design documents, QTS system standards and Basis of Design documents.
• Create & build relationships that enhance QTS's ability to be a leader in creating the World's Most Valuable Data Center Real Estate
• Work with the internal development team to enhance project management processes and protocols
• Develop relationship with QTS Facility Operations Technology teams to understand their needs and deliver technologies that support facility operations needs.

Bachelor's degree in Technology, Engineering or Construction Management field or equivalent professional experience

• 8-10+ years of experience with delivery of mission critical data center facilities
• 8-10+ years of experience with management of technology design, implementation and project management.
• Experience with Microsoft Office suite, specifically PowerPoint for use in communicating program updates to executive-level and Excel to create and maintain site program & individual project budgets
• US Citizenship for this position is required by law due to federal customer contracts
• Be able to travel up to 50% of the time. Average travel anticipated to be every other week for 2-3 days.

Experience designing technology systems for data centers, critical medical, industrial, construction, oil and gas, or large-scale technology systems.

• Strong understanding of QA/QC methodologies, industry standards, and regulations.
• Project Management or Project Lead experience in large-scale projects.
• Experience in the construction of data centers, critical medical, industrial, construction, oil and gas, or large-scale technology systems.
• Strong knowledge of technology industry standards, procedures, and methodologies.
• Advance knowledge of technology systems and their integration into mission-critical environments.
• Basic multidisciplinary knowledge of mission critical systems, design process, pre-construction requirements, and the construction process.
• Proven ability to communicate complex technical issues to leadership or non-engineers.
• Manage design consultants and technology trades.
• Excellent interpersonal skills with the ability to interface with all levels of the organization.
• Must be a capable, proven team player that both fosters and operates well within internal and external team environments.
• Able to solve problems at a tactical and functional level.
• Strong Verbal and Written Communication Skills.
• Ability to manage multiple projects simultaneously

Q-Rest Sabbatical

• Employee Stock Purchase Plan
• QTS scholarship for dependents
• Eagle Club Award Trip Eligibility
• Paid Volunteer and Floating days
• Tuition Assistance, Parental Leave and Military Leave Assistance

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.