Receptionist

Receptionist

As the receptionist, you serve as the first point of contact and the welcoming face of the organization. This role is responsible for delivering professional, efficient, and positive experience for all visitors, callers, and external inquiries. You will manage front desk operations, coordinate communication flow, and ensure the office environment supports smooth day-to-day business operations.

Key responsibilities include:

• Front desk & visitor experience
• Call management
• Appointment & guest coordination
• Conference room coordination
• Mail & deliveries
• Facilities coordination
• Administrative support
• Additional duties

How we measure success includes:

• Professional and welcoming front desk experience for all visitors and callers
• Timely and accurate handling of calls, emails, and inquiries
• Effective management of the info inbox with minimal delays or missed communications
• Smooth coordination of appointments, meetings, and office logistics
• Positive feedback from internal teams, clients, and guests

Skills and qualifications include:

• Prior experience in a receptionist, front desk, or administrative support role
• Strong communication and interpersonal skills with a professional demeanor
• Highly organized with the ability to multitask and prioritize effectively
• Proficiency in Microsoft Office, email platforms, and scheduling tools (HubSpot experience preferred)
• Dependable, proactive, and service-oriented mindset
• Ability to work independently
• Ability to sit, stand, and perform light physical tasks as needed