Aftermarket Sales Executive

Strategic Talent Partners is partnering with an established, 100% employee-owned manufacturing company in the Dubuque, Iowa area looking to hire a new role within their Sales organization.

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

Our client designs and manufactures innovative equipment and systems supporting the renewable energy and biogas industries. The organization provides customized solutions that help customers convert biogas into usable renewable energy, serving customers across a variety of industrial and municipal applications.

With design, manufacturing, assembly, and testing capabilities, the company supports its customers throughout the lifecycle of its equipment—from initial system design and installation through start-up, training, ongoing maintenance, service, and system optimization. Its aftermarket capabilities include equipment service and upgrades, gas analysis, replacement media, and other solutions designed to help customers maintain and improve the performance of their systems.

Role Summary: The Aftermarket Application Representative plays a key consultative role in supporting renewable natural gas (RNG), wastewater, and agricultural biogas facilities through proactive outbound engagement. This position focuses on helping customers maintain, optimize, and extend the life of critical biogas assets by recommending appropriate replacement parts, service solutions, and system upgrades.

This role partners with operators, maintenance teams, and engineers to identify operational risks, performance gaps, and compliance challenges—then delivers aftermarket solutions that improve reliability, safety, and long-term system performance.

Essential Duties: Essential job duties for this position include the following items. Other duties must be performed as assigned or required.

• Execute daily outbound phone calls to existing customers, inactive accounts, and targeted prospects to promote aftermarket products and services
• Identify maintenance needs, operational issues, and upgrade opportunities through consultative conversations
• Engage plant operators, maintenance supervisors, engineers, and asset managers in technical discussions about system health and performance
• Diagnose customer challenges related to uptime, gas quality, wear components, compliance, and preventive maintenance
• Serve as a trusted technical advisor rather than a transactional seller
• Identify opportunities for system upgrades, retrofits, and modernization driven by throughput increases, feedstock changes, or regulatory requirements
• Support customers with solutions across digester systems, gas handling, upgrading equipment, flares, blowers, compressors, separation, and CHP interfaces
• Promote lifecycle service strategies that reduce unplanned downtime and total cost of ownership
• Reengage dormant or under supported accounts through needs-based consultative outreach
• Drive recurring revenue through service agreement renewals and strategic part stocking programs
• Follow up on quotes, renewals, expiring service agreements, and previously lost opportunities
• Sell replacement parts, consumables, service plans, preventative maintenance agreements, retrofits, and system upgrades
• Recommend solutions that optimize biogas system uptime, safety, efficiency, and lifecycle value
• Educate customers on the benefits of OEM parts, scheduled maintenance, and long-term service strategies
• Build long-term relationships with plant operators, maintenance managers, engineers, and facility owners
• Maintain accurate records of customer interactions, call activity, and opportunities in CRM
• Coordinate with service, engineering, and technical teams to ensure accurate solutions and smooth order fulfillment
• Consistently meet or exceed outbound call, quote, and revenue targets
• Manage and prioritize a pipeline of aftermarket opportunities from lead generation to close
• Track customer purchasing trends and proactively suggest future needs
• Stay informed on industry trends, regulatory drivers, and customer challenges in renewable energy and anaerobic digestion
• Maintain a strong working knowledge of RNG, wastewater, and agricultural biogas processes, including:
• Anaerobic digestion systems
• Gas upgrading and treatment technologies
• Hydrogen sulfide, moisture, and siloxane management
• CHP and pipeline injection requirements
• Work closely with service technicians, engineers, and operations teams to develop accurate technical solutions
• Ensure quotes reflect correct specifications, xhyhwjd application requirements, and operational constraints
• Provide customer feedback to internal teams on field conditions, failure modes, and product improvement opportunities
• Perform all other tasks as required
• Work toward continuous quality improvement
• Stay current with changing technology, including software and related applications
• Uphold, support, and promote all company policies and procedures

Qualifications:

Education/Experience:

• Bachelor's degree in engineering, management or related field preferred
• 3+ years of proven success in outbound sales, inside sales, or aftermarket sales (industrial, energy, or technical products preferred)
• Experience working with rotating equipment, gas systems, or process equipment strongly preferred
• Exposure to RNG, wastewater treatment, agricultural operations, or biogas systems highly desirable
• Proven success conducting technical, consultative sales conversations
• Ability to read and understand engineering drawings, electrical drawings, submittals and O&M manuals
• Strong presentation and customer relationship skills
• Ability to read/understand engineering drawings and specifications
• Ability to communicate effectively and to convey cost saving options to customers
• Experience with Microsoft Office Suite, Software systems and CRM software
• Ability to travel for customer visits, sales trips, and trade shows up to 50% of the time