Receptionist

Why Join Us?


SunState Medical Specialists (SMS) is proud to be a part of OneOncology in delivering exceptional, community-based specialty care across Florida. With a team of 105 physicians spanning urology, radiation oncology, medical oncology, breast surgery, general surgery, and head and neck surgery, SMS is committed to providing high-quality, accessible care. Our practice continues to expand services by offering advanced radiation therapies, in-house pharmacy and laboratory capabilities, care management, theranostics, cutting-edge diagnostic imaging, and clinical research. We are dedicated to recruiting top-tier physicians to help increase access to affordable, high-quality care throughout the state.

• Maintenance of patient's chart:
• Patient demographics
• Billing information
• Copy photo I.D. and insurance card
• Obtain necessary consent form signatures, including HIPAA policy
• Verification of Insurance Benefits:
• Benefits are confirmed through electronic or phone contact with the insurance provider for every patient encounter
• Eligibility and financial responsibility information must be communicated clearly to patients
• Benefit information is documented in the patient record
• Assist with Patient Collections:
• Daily chart prep will include identifying patient financial responsibility for each visit and any outstanding balances due
• Assist with patient questions regarding billing and insurance payments
• Schedule patient appointments:
• New and follow up appointments within the practice
• Consultation appointment referrals
• Assist with incoming phone calls:
• Manage incoming calls and transfer appropriately
• Take complete and accurate messages and ensure message delivery in a timely manner

• Ability to maintain a cheerful, positive and respectful attitude
• Excellent organizational and interpersonal skills
• Good telephone, computer, and typing skills
• High School graduate or equivalent
• 1+ year experience as medical receptionist preferred, but not required