Flight Operations Specialist

Flight Operations Advisor

Reporting directly to the Senior Director of Flight Operations and Logistics, the Flight Operations Advisor plays a vital role in the Client Services Department. This operations-focused position is responsible for executing day-to-day flight operations on behalf of Magellan Jets while ensuring safety, compliance, and exceptional client experience.

As a Flight Operations Advisor, you will be responsible for conducting proactive feasibility checks, monitoring weather and regulations, anticipating potential challenges, and serving as a key liaison between internal teams and external operators. In this role, youll ensure every detail of a trip is accurate, safe, and tailored to each clients preferences, directly contributing to Magellan Jets reputation for world-class service. This includes:

• Perform feasibility checks for all trip requests (Charter, Jet Card, and Membership), including aircraft performance, airport/runway restrictions, weather, NOTAMs, and customs/international requirements
• Review and manage itinerary changes, ensuring mission safety and operational compliance
• Conduct safety background checks on Flight Crews and aircraft prior to trip departures
• Lead communication with aircraft operators and oversee active trip flight-following
• Proactively identify and resolve flight deviations, collaborating with Aircraft Sourcing, Client Experience, and operators
• Provide operational and regulatory guidance to Client Experience and other internal teams
• Support training seminars and present operational insights as needed
• Represent Flight Operations during daily stand-ups and company-wide meetings

Knowledge:

• Bachelor's degree in aviation management, aeronautical science, or a related field; an equivalent combination of education and directly related aviation operations experience will be considered
• Aviation operations background (dispatch, flight operations, or pilot experience preferred)
• Understanding of aircraft performance, FAA regulations, weather impacts, and NOTAMs
• Familiarity with customs and international operational requirements
• FAA Aircraft Dispatcher Certificate preferred

Skills:

• Strong multitasking and organizational ability
• Excellent communication and collaboration skills
• Customer service focus with a professional, solutions-oriented approach
• High attention to detail and operational accuracy

Abilities:

• Anticipate and solve problems under pressure
• Balance multiple trip operations simultaneously
• Ensure mission safety and regulatory compliance at all times
• Adapt to flexible scheduling, including weekends and evenings
• Work independently and as part of a fast-paced team environment

This position doesnt have any supervisory responsibilities.

Location: onsite in Quincy, MA

Conditions: General office environment with moderate noise levels.

Physical Demands:

• Extended periods sitting at a desk or workstation
• Occasional walking/ movement between work areas (e.g., meetings, restrooms, or kitchen)
• Repetitive Hand and Wrist Movements via frequent typing and use of a mouse
• Light lifting of office supplies, documents, or equipment (up to 20 lbs)
• Screen Use: Prolonged use of a computer screen

Position Type and Expected Hours of Work:

This is a Full-Time Exempt position.

Schedule & Shift Structure:

This is a 24/7 operation, and this role supports both day-time and evening shifts as part of our coverage model. Schedules are published in advance to support work-life balance, and employees are provided two consecutive days off each week. Because our clients rely on us around the clock, this position requires flexibility to work weekends and holidays.

Training Period:

All new hires will complete an onboarding training period prior to transitioning to their assigned rotating schedule. Training takes place Monday through Friday, 9:00 AM 5:00 PM.

Travel:

Limited, but may require occasional overnight travel for industry conferences, client meetings, or operational oversight at other locations.

Benefits:

At Magellan Jets, we value the well-being of our team and are proud to provide a robust benefits package for all full-time, exempt employees.

Health & Wellness Benefits:

• Generous vacation and sick time policy
• 9 company paid holidays
• Medical Insurance (HMO or PPO)
• Dental and Vision coverage
• Health Reimbursement Arrangement (HRA)
• Healthcare Flexible Spending Account (HFSA)
• Dependent Care Flexible Spending Account (DCFSA)
• Rx Cost Share Assistance Program
• Life Insurance & Disability Benefits (100% Employer Paid)
• Free Employee Assistance Program (EAP)

Financial & Retirement Benefits:

• 401(k) Retirement Plan with an employer match
• Fitness Reimbursement Program
• Pet Insurance Discount

The Flight Operations Advisor role offers a competitive annual base salary. Final compensation is based on experience and location, and the position includes eligibility for Magellan Jets comprehensive benefits package.

Our Core Values:

We believe the foundation of exceptional service begins with the best people in the business that see each interaction as an opportunity to grow a relationship. Our internal culture is felt externally by our private clients because of our alignment on our core values across the business,

• Lead with Safety: Deliver the uncompromising commitment to safety
• Care Deeply: Own everything you do and constantly improve
• Create Amazing: Develop, cultivate and share a prosperity mindset